“
Paid for my wallpaper, then it was discontinued, unfortunately, was sent more samples, waiting for them and my refund for wallpaper
”
posted 4 weeks ago
- Ann
“
Extremely helpful. Wallpaper I ordered was discontinued and my refund was processed quickly. They also sent me a good selection of alternatives which they thought would match my requirements. I would certainly use them again
”
posted 3 months ago
- Susan Buckenham
“
Amazing customer service. We ordered two different styles but we decided to only keep one. The support staff made it super easy to return and get a refund. Since they are in Europe it could have possibly be harder… but it wasn’t
”
posted 1 year ago
- Eric Dinowitz
“
All started really well but I had to chase up delivery which resulted me in losing my slot with decorators. However no problem in cancelling order and refund
”
posted 1 year ago
- Christine Murphy
“
Decorator is putting on my walls as I write this! Looking fab, Designer Wallpapers are a really good company to deal with(wish I had found them a long time ago!) and the added peace of mind that if you have a roll left over you can return for refund
”
posted 1 year ago
- Dianne Stonehouse
“
Initially had issues trying to cancel an order and get a refund. Once team aware, first class service and prompt refund.
The wallpaper is stunning- very quick at sending orders out.
Thank you for sorting concern and acting so quickly once knew of issue.
Would recommend and would use again. Thank you 👍👍
”
posted 1 year ago
- Angie Reeve
“
Great price. Fast delivery. Good communication too. Had to pay for a return for a roll, as I had one left, so just waiting on the refund for that. Would definitely use again though.
”
posted 1 year ago
- Alison Molton
“
Delivery was prompt & wallpaper packed well.
We had a roll over & was able to return & obtain refund.
Customer service was excellent, email questions were answered quickly & clearly.
”
posted 1 year ago
- Anonymous
“
I ordered from Designer Wallpapers because the price was competitive, delivery free, and most importantly I could return unused rolls so long as they weren't opened or damaged.
The correct wallpaper arrived quickly and was well packaged.
I returned one spare roll, it took a while to sort the refund but Paul communicated well and was apologetic for the delay.
”
posted 1 year ago
- Anonymous
“
My order was dealth with promptly and I received the paper quickly. Unfortunately I'd changed my mind about it but returning it was easy and I got my refund. No complaints at all.
”
posted 2 years ago
- Anonymous