“I couldn't find a pair of mtb trousers that fitted for love nor money "6'3,20 stone big build" but flatb have got you covered, the trousers are spot on with the elasticated waist,they'll fit a variety of shapes and sizes comfortably, finally a shop that caters for the ordinary people at last!”
“OK I was sceptical They just flog stuff in large sizes
I was totally wrong all the items I bought were sized correctly but were not small sizes scaled up The cut and fit of all three were superb”
“My first purchase was the padded pants which are fantastic. The next was the MTB trousers but couldn’t get them in the same size as the pants. They fit but the elastic waist band is a bit tight so currently have them in the garage stretching the waist band . I’m sure ile get them sorted 👍”
“The jacket was a little tight around the middle which did surprise me having several other jackets and tops from both mans and tall & large range . Very comfortable and warm”
I gather that customer service is already dealing with this issue and is trying to locate the parcel with your local Customs department. I am sorry that it is taking so long. We are trying to get to the bottom of why you weren't contacted by your local Customs, however I gather that it is now on the move and so hopefully it should be with you soon. We are continuing to follow it and will update you accordingly when we have more info.
“When there are no problems with an order it's easy to give a five star review, but does it mean anything? What I want to know how a company does when something doesn't go quite right. So here goes:
I ordered some new cycling kit, but there was a minor manufacturing fault with one of the items. My email to FLAB, with photos of the problem attached, was replied to very rapidly with an apology, an explanation and a suggested solution. That solution was acceptable to me so, after a follow up email from FLAB to check some details, a replacement item was with me within a couple of days.
In short, there was a problem, FLAB sorted it faultlessly. That then gave me the confidence to buy some of the more expensive items on the website - which I am also very happy with.”
“I’ve bought a few products from FLATB, a couple of padded pants and thermal base layer & jacket.
There absolutely great! I’m still fairly new to cycling but these products make it enjoyable :)”
