“While I liked the concept, the wood was warped and even discolored in spots. It was a gift to my parents, and when I gave it to them, the edge had already come apart, meaning they would have to glue it on. My husband also had to really hammer in the box for the trees because the pieces wouldn’t fit together. It’s disappointing given the price and the great idea of it.”
“I ordered 3 ornaments on 11/8. As of today, 12/5, I still have not received one of the ornaments. Perhaps when my order is complete, I’ll be able to leave a review.”
“Ordered 2 Taylor Swift ornaments. One was great. The other one was printed so lightly you could hardly read the info on it. Contacted the company and sent pictures. They responded but never did anything. .a
Kept saying they would contact me later but never did. So I want be ordering from them again.”
“I ordered two custom photo wind chimes from this company for the first time. They arrived in reasonable shipping time and I am very pleased. Has a photo of my dog attached as part of the wind chime in his memory.”
“If I could give zero stars, I would. I ordered 3 weeks ago, and still have not received. On contacting customer support both via email and Facebook, all I hear is that the shipping partners are busy, and that is causing the delay. As far as I can see, the only thing that has happened with my order is a shipping label.
Now I get asked to write a review, with literally nothing to review except poor customer service, and no actual answers to where my product is.”
“Characters were high quality and looked great but the glue was very thin. When picking the frame up two of the wooden frame pieces feel off right out of the wrapping so I had to glue them back myself.”
