“Speedy delivery and my new case is amazing.
I didn't get my free gifts though in the package that arrived. No reason to mark down though as they were only gifts. Would order from again :)”
“I purchased a case recently but had the misfortune to find that the fit and finish wasn't quite as I hoped. However, after a brief email exchange, I had the case replaced without any delay. Yes, I wasn't impressed with my initial choice, but the company's efforts to put things right earns them 5 stars. Thank you.”
“I love the quality and look of the cue and case and appreciate the free sweets and cloth but the tip on the cue was terrible and it would not take on the chalk very well. I would recommend it overall tho as the tip was easily changed but it cost me an extra £10 to get it done.”
“Recently purchased a break cue and new case with some accessories. The case had some marks on it and they were very quick to replace. I have used the company 3 times with amazing customer service and great products. I would recommend to any.”
“I purchased a cue balm gift set for a friends birthday. The item arrived very quickly and was well packaged with some lovely informative information regarding other products available. I would definitely buy other items from this company.”
“Beautiful cue i really like it and its very smooth and cant definitely tell its worth £160 but also in the picture it looks red amd this is not the case its more brown but I dont care really it does its talking on the table 10/10”
“Received my order last week. The cue (Baize Master 8.5mm tip), the case and extras were fantastic. Unfortunately, through no fault of Cue + Case, the packaging was damaged in transit (Parcelforce), and I didn't receive a couple of items (probably missing in transit). Ben at customer service was excellent, and he arranged redelivery without any hassle. I play in the local league, and I will highly recommend Cue + Case to my team.”
“The customer service received was excellent,very helpful staff who replied promptly to my query and exceptionally quick turnaround from order being placed to delivery.Quality of cue case is excellent, would highly recommend”
“Couldn't be happier with the service received from the team at Cue+Case. After a spending way too much time looking at various cues from differing sellers I finally opted for a Pro147 cue and case, ordered with Klarna pay in 3 and delivered on time in perfect condition. Will definitely use Cue+Case again in the future.”
