Cornish Hot Tubs Reviews

5.0 Rating 80 Reviews
100 %
of reviewers recommend Cornish Hot Tubs
5.0
Based on 80 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Cornish Hot Tubs Reviews
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Phone:

01872 573350

Email:

tim@cornishhottubs.co.uk

Location:

Unit 4 Indian Queens Trading Estate
Indian Queens
TR9 6TL

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Good advice regarding the purchase and installation of the tub. The guys who came to install the tub were very pleasant, helpful and knowledgeable. Communications from the company could have been a little better as we received no updates as to how the order was progressing once the order had been placed. That small issue aside we would definitely recommend Cornish Hot Tubs
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We absolutely LOVE our hot tub. But I don't feel so enthusiastic now it is stormy, cold and wet outside so we are building a lean to conservatory over it. My son and a friend sat in the hot tub with umbrellas up the other day and loved it! I dropped my iPhone in the hot tub and didn't realise it until 8 hours later and when I got it out it still worked! SO I think the hot tub is BRILLIANT! Everyone should have one. So good for aches and pains too, and a great place to relax and talk to each other.
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Cornish Hot Tubs have been friendly and welcoming from the first time we walked into their showroom. The staff were well informed, polite, friendly and professional. They were helpful in the ordering process and helping us choose the right tub for us. The site visit prior to the fitting was ace as it highlighted any problems they may have on the delivery day. The installation was smooth and Matt was very good in explaining how everything worked in a language that i could understand. I would highly recommend them and have done already to all my friends and colleagues. Fantastic job guys. We love our tub!!!
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Dear Mr and Mrs Benny, Thank you for taking the time to review us at Cornish Hot Tubs and thanks for kind words its greatly appreciated. We hope you enjoy your Hot Tub. Thank you once again for your Business and keeping it Cornish!
My wife & I have just purchased an American Whirlpool 471 from Cornish Hot Tubs, and cannot praise them enough. From our initial visit to Indian Queens, through our wet test, the site survey and delivery & installation, nothing was too much for the staff - well and truly professional. There is no hard sell, and the staff - Tim, Matt & Ian - know their products. 100% recommend this company if you are looking to purchase a hot tub. Must also mention Jeff of C & H Crane hire for his absolutely brilliant delivery on a very windy day - we really thought it was a no go, but you delivered - literally.
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Many thanks Ian for your great review. We really hope you enjoy the Hot Tub and if you need anything you know where we are. Many thanks once again . Tim Roberts Managing Director Cornish Hot tubs
Cannot say enough good things about my recent experience when buying a holiday let spa. My previous hot tub failed at the beginning of August right at the start of peak season. I was quoted 3 weeks before it could be seen. After ringing all the major suppliers I spoke with Tim at Cornish Hot Tubs and out of all the companies I spoke with he was the only one who understood what a disaster that was for a holiday let in Cornwall!. Not only did he pull out all the stops to get me a new tub- supplied and fitted within 3 days- he was the only person I spoke with that advised me on the new legislation regarding holiday let usage and the right type of tub for my specific business needs. Both the guys who came out to fit were super knowledgable, quick and helpful. And the process was completed as quickly as possible while my guests were out for the day. I cannot say enough good things about my experience and am grateful that they stopped a problem from becoming a disaster. Utter professionals. Huge thanks.
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Many thanks for your great review. We try our best to assist all customer whenever possible and know the importance of keeping the Hot Tub bubbling in the commercial environment. If you need anything you know we are a the end of the phone. Many thanks for your business Tim Roberts Managing Director Cornish Hot Tubs
We have had excellent service from Cornish hot tubs and they guys that delivered and fitted was so patient never stopped working to ensure it was all up and running and then explaining clearly how it works and all chemicals I we need to use and when, not a single thing I can fault from buying delivering set up 100% happy and would highly recommend to family and friends
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Many thanks for your kind review Tracy. We hope you enjoy your Hot Tub and if you need anything you know where we are. Regards Tim Roberts Managing Director Cornish Hot Tubs
Excellent service from the time we arrived at the showroom at Indian Queens, to the installation of our lovely hot tub today! We had a site visit within a day of showing a genuine interest in purchasing the tub, we signed up the same evening, and here we are the proud owners of a wonderful hot tub. The guys that fitted the tub were brilliant, very friendly and professional, and explained all aspects of the running and maintenance procedures. Nothing was too much trouble. Thank you Cornish Hot Tubs!
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Just taken delivery of our hot tub. We have received excellent service, and the staff are all friendly and helpful. Would recommend them to our family and friends.
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(Matt Newman) -
Many thanks for your kind review Emily. We hope you enjoy your Hot Tub and if you need anything you know where we are. Thank you for your bsuiness. Tim Roberts Managing Director Cornish Hot Tubs
We are delighted with our newly purchased Swim Spa from Cornish Hot Tubs, a difficult delivery site was overcome very professionally, and well worth the wait for the ground to dry out after the dreadful winter. Thank you Paul and Lynn
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(Tim Roberts) -
Many thanks for your review. We hope you enjoy your SwimSpa.
Matt is a dedicated Engineer who is very good at his job. He is also very friendly and easy to get on with. A credit to your company.
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(Matt Newman) -
Many thanks for your kind words. We will pass them on to the engineer. Thank you for reviewing us. Cornish Hot Tubs
Delivered and installed my new hot tub with a friendly service
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(Matt Newman) -
Many thanks for your kind review Davd. We hope you enjoy your Hot Tub and if you need anything you know where we are. Thank you for your business. Tim Roberts Managing Director Cornish Hot Tubs
Good service always polite and happy to help. Good crew. Thankyou
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(Matt O'Hare) -
A good service to repair and service my hot tub
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(Matt Newman) -
Cornish Hot Tubs have again excelled with their customer service. A superb Hi Ab delivery with Dave and Matt M today. One of the latest LA spas, heating up nicely, we can't wait to get in. This is our third hot tub from Tim and the team because their service and after sales is just exceptional. Many thanks from a very happy Plymouth customer.
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(Matt Newman) -
As ever, the team at Cornish Hot Tubs were as efficient and responsive as they normally are.
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(Matt Newman) -
Very good service had a technical issue Matt n came sorted the problem straight away c highly recommend Matt n to sort it Regards Cass
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(Matt Newman) -
Excellent service from Cornish hot tubs from purchase to delivery and first year service, Matt N dealt with us from start to our most recent service
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(Matt Newman) -
Cornish Hot Tubs have been looking after our hot tub for a couple of years now. They have always been extremely responsive, helpful and friendly. I am very happy with the service they provide.
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The service we receive from CHT has always been outstanding, from the initial purchase of the hot tub through to the ongoing service contract. Our service engineer Matt is efficient, friendly and helpful. We have exemplary service every year from Matt and the Company. Any queries or concerns we have about our hot tub are dealt with in a professional manner by the CHT team who all deliver a friendly personal service. I would highly recommend CHT to anyone considering purchasing a hot tub.
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(Matt O'Hare) -
Cornish Hot Tubs is rated 5.0 based on 80 reviews