Cornish Hot Tubs Reviews

5.00 Rating 35 Reviews
100% of reviewers recommend Cornish Hot Tubs
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Phone:
01872 573350

Email:
tim@cornishhottubs.co.uk

Location:
Unit 4 Indian Queens Trading Estate

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"My wife & I have just purchased an American Whirlpool 471 from Cornish Hot Tubs, and cannot praise them enough. From our initial visit to Indian Queens, through our wet test, the site survey and delivery & installation, nothing was too much for the staff - well and truly professional. There is no hard sell, and the staff - Tim, Matt & Ian - know their products. 100% recommend this company if you are looking to purchase a hot tub. Must also mention Jeff of C & H Crane hire for his absolutely brilliant delivery on a very windy day - we really thought it was a no go, but you delivered - literally."
Helpful Report
Many thanks Ian for your great review.
We really hope you enjoy the Hot Tub and if you need anything you know where we are.

Many thanks once again .
Tim Roberts
Managing Director
Cornish Hot tubs
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"Cannot say enough good things about my recent experience when buying a holiday let spa. My previous hot tub failed at the beginning of August right at the start of peak season. I was quoted 3 weeks before it could be seen. After ringing all the major suppliers I spoke with Tim at Cornish Hot Tubs and out of all the companies I spoke with he was the only one who understood what a disaster that was for a holiday let in Cornwall!. Not only did he pull out all the stops to get me a new tub- supplied and fitted within 3 days- he was the only person I spoke with that advised me on the new legislation regarding holiday let usage and the right type of tub for my specific business needs. Both the guys who came out to fit were super knowledgable, quick and helpful. And the process was completed as quickly as possible while my guests were out for the day. I cannot say enough good things about my experience and am grateful that they stopped a problem from becoming a disaster. Utter professionals. Huge thanks."
Helpful Report
Many thanks for your great review.

We try our best to assist all customer whenever possible and know the importance of keeping the Hot Tub bubbling in the commercial environment.

If you need anything you know we are a the end of the phone.

Many thanks for your business

Tim Roberts
Managing Director
Cornish Hot Tubs
"We have had excellent service from Cornish hot tubs and they guys that delivered and fitted was so patient never stopped working to ensure it was all up and running and then explaining clearly how it works and all chemicals I we need to use and when, not a single thing I can fault from buying delivering set up 100% happy and would highly recommend to family and friends"
Helpful Report
Many thanks for your kind review Tracy.

We hope you enjoy your Hot Tub and if you need anything you know where we are.

Regards
Tim Roberts
Managing Director
Cornish Hot Tubs
"Excellent service from the time we arrived at the showroom at Indian Queens, to the installation of our lovely hot tub today! We had a site visit within a day of showing a genuine interest in purchasing the tub, we signed up the same evening, and here we are the proud owners of a wonderful hot tub. The guys that fitted the tub were brilliant, very friendly and professional, and explained all aspects of the running and maintenance procedures. Nothing was too much trouble. Thank you Cornish Hot Tubs!"
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"Just taken delivery of our hot tub. We have received excellent service, and the staff are all friendly and helpful. Would recommend them to our family and friends."
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(Matt Newman) -
Many thanks for your kind review Emily.

We hope you enjoy your Hot Tub and if you need anything you know where we are.

Thank you for your bsuiness.

Tim Roberts
Managing Director
Cornish Hot Tubs
"We are delighted with our newly purchased Swim Spa from Cornish Hot Tubs, a difficult delivery site was overcome very professionally, and well worth the wait for the ground to dry out after the dreadful winter. Thank you Paul and Lynn"
Helpful Report
(Tim Roberts) -
Many thanks for your review. We hope you enjoy your SwimSpa.
"Matt is a dedicated Engineer who is very good at his job. He is also very friendly and easy to get on with. A credit to your company."
Helpful Report
(Matt Newman) -
Many thanks for your kind words. We will pass them on to the engineer. Thank you for reviewing us.
Cornish Hot Tubs
"Delivered and installed my new hot tub with a friendly service"
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(Matt Newman) -
Many thanks for your kind review Davd.

We hope you enjoy your Hot Tub and if you need anything you know where we are.

Thank you for your business.
Tim Roberts
Managing Director
Cornish Hot Tubs
"Good service always polite and happy to help. Good crew. Thankyou"
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(Matt O'Hare) -
"A good service to repair and service my hot tub"
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(Matt Newman) -
"Cornish Hot Tubs have again excelled with their customer service. A superb Hi Ab delivery with Dave and Matt M today. One of the latest LA spas, heating up nicely, we can't wait to get in. This is our third hot tub from Tim and the team because their service and after sales is just exceptional. Many thanks from a very happy Plymouth customer."
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(Matt Newman) -
"As ever, the team at Cornish Hot Tubs were as efficient and responsive as they normally are."
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(Matt Newman) -
"Very good service had a technical issue Matt n came sorted the problem straight away c highly recommend Matt n to sort it Regards Cass"
Helpful Report
(Matt Newman) -
"Excellent service from Cornish hot tubs from purchase to delivery and first year service, Matt N dealt with us from start to our most recent service"
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(Matt Newman) -
"Cornish Hot Tubs have been looking after our hot tub for a couple of years now. They have always been extremely responsive, helpful and friendly. I am very happy with the service they provide."
Helpful Report
"The service we receive from CHT has always been outstanding, from the initial purchase of the hot tub through to the ongoing service contract. Our service engineer Matt is efficient, friendly and helpful. We have exemplary service every year from Matt and the Company. Any queries or concerns we have about our hot tub are dealt with in a professional manner by the CHT team who all deliver a friendly personal service. I would highly recommend CHT to anyone considering purchasing a hot tub."
Helpful Report
(Matt O'Hare) -
"Fantastic customer service and setting up. Lots of useful information on how to use the hot tub. A great team and tubs, would recommend them to anyone."
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(Matt O'Hare) -
"Really pleased with the speed, quality and efficiency of service from the moment that the call was made. Matt discussed what he was going to do before he serviced the hot tub and his explanations were not too 'technological'. He also gave me advice on how best to upkeep the hot tub in-between services."
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"Matt and the team came out to our tub to correctly diagnose a fault with our pump, They had pump repaired ,changed filters and now it's working better than ever. Will definitely recommend them. Alan & Hayley."
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"Had our Clearwater Liberty Lake for a month or so now. Been in it most days/evenings and love it. Can't fault the customer service from everyone at Cornish Hot Tubs, really friendly and know their stuff!! I even popped in a week or so after delivery and was given a free rubber duck! Best decision we made going local and not online. Would highly recommend."
Helpful Report
(Matt O'Hare) -
Cornish Hot Tubs is rated 5.00 based on 35 reviews

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