COO Jewellers Reviews

Name: COO Jewellers
Address: 100 Hatton Garden, , London, London
Rating: 5.00

5.0 Rating 338 Reviews

99 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

Info

5.0

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

020 7404 0757

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COO Jewellers 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We was very happy with the help we had with colin and everyone, made our experience smooth and stress free and very happy with our rings.”

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Posted 3 weeks ago

“Colin and the team have been amazing - always happy to help, go above and beyond and make sure everything is to top standard!”

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Posted 4 weeks ago

“Excellent service from start to finish. Beginning with Pete who advised us on wedding rings through to Colin when we checked finger size & collected. Couldnt recommend enough.”

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Posted 1 month ago

“I ordered a bespoke wedding band to fit my engagement ring and I am so happy with how it's been made! It fits perfectly. Colin, Catherine and Peter all provided excellent service and assisted my fiancee with his wedding band ring resizing. I highly recommend their services!”

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Posted 1 month ago

“Excellent service, very friendly and approachable.”

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Posted 1 month ago

“We came to Coo Jewellers initially for an engagement ring and then returned for our wedding rings. Colin has been brilliant and we highly recommend.”

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Posted 1 month ago

We’re thrilled you had a great experience and that you returned for your wedding rings. We appreciate your recommendation. Kind regards, Team COO Jewellers

Posted 3 weeks ago

“We went to Colin and had our engagement rings made. He was very knowledgeable, helpful and thorough. Great communication, not pushy, and exwe are ceptionally pleased with the rings we prdered which we collected on Saturday. Thank you”

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Posted 1 month ago

Hi Tracy, thanks so much for your lovely review. We look forward to making your wedding rings. Kind regards, Team COO Jewellers

Posted 3 weeks ago

“Excellent customer service! Highly recommend”

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Posted 1 month ago

“Very good service from Colin, he was very friendly and helpful when helping us choose our rings. the rings were perfect and we couldnt be happier!”

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Posted 1 month ago

“fanastic sevice, very friendly,made to feel very comfortable and knowledgeable.”

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Posted 1 month ago

“We have purchased our wedding rings with Coos having met them at the Excel and the service and quality has exceeded expectations, we could not be happier.”

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Posted 1 month ago

“We absolutely love our wedding rings! From start to finish, the communication with Pete was excellent and clear throughout the entire process. He was honest and upfront about pricing, which we really appreciated, and gave great advice that helped us make confident decisions. Pete also provided excellent aftercare guidance for the rings. We couldn’t be happier with both the experience and the final result. Highly recommend!”

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Posted 1 month ago

Thanks very much indeed, Christine! Glad you love the rings. If you feel you want to resize it as it gets a bit warmer ping me an email and I will get that sorted for you.

Posted 1 month ago

“We could not reccomend COO jewellers enough, they have been amazing from our first appoitnmentuntil picking up our rings. Thank you for all your help - we love our rings so much!”

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Posted 1 month ago

“very helpful when it came to choosing our rings, payments and collection. would high recommend to anyone searching for their perfect ring.”

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Posted 1 month ago

“The staff from the moment we met them were very welcoming and made everything feel less overwhelming and reassured us throughout the whole process from trying rings on to the collection of our rings.”

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Posted 1 month ago

“Fantatstic service, rings are perfect. Colin was so helpfuland friendly.”

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Posted 1 month ago

“Colin's knowledge, product and service is a cut above the rest.”

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Posted 1 month ago

“Cant fault the service at COO, simple and effective from start to finish! Would recommend to anyone.”

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Posted 1 month ago

“In love with my beautiful custom designed wedding ring. They've made the process so simple and stress free and that means everything when you're a type A stressy bride! Helpful service all the way through to our wedding date!”

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Posted 1 month ago

“I’m so impressed by COO jewellers, if you’re looking for you wedding rings, this is the place to get them! From the start I was greeted with such lovely hospitality and the service was excellent. I showed the style I was after as well as the budget I was working to and Colin brought out a few options that suited. He was very transparent about the costs of gold and gave expert advice. I found the ring I was after and left feeling like I’d just spoken with friends. I can’t impress enough how great COO jewellers are. Highly recommend!!”

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Posted 1 month ago

COO Jewellers is rated 5.0 based on 338 reviews