“The customer service is very difficult to reach by phone and when contacted by email, they are slow to respond. An on-going issue still has not yet been resolved whilst I am still paying for the subscription.”
“The content and articles that are present are excellent, however due to the high cost of the subscription I unable to continue. If there is a reduction in the subscription I will consider to restart my subscription again.”
Hi Donovan, thank you for your feedback! At CN, we are constantly looking for ways to improve customer experience and greatly appreciate any input in assisting us to do so. Should you have any further comments, please get in touch with a member of our dedicated customer services team at firstname.lastname@example.org. Kind regards, The Construction News Team.