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Commusoft Reviews

3.2 Rating 45 Reviews
58 %
of reviewers recommend Commusoft
3.2
Based on 45 reviews
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About Commusoft:

Commusoft is an online all-in-one software system for plumbers, gas and heating engineers, electricians and oil technicians. It helps to manage customer database, quotations, jobs, engineers diaries, safety certificates and invoicing, and it integrates with popular accounting packages such as Sage, Quickbooks and Xero. It is accessible on PC, Mac, iPhone, iPad, Android phone or Android tablet.

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Phone:

(872) 212 311

Location:

220 N. Green, Suite 4013 Chicago, IL 60607, USA
London
SE10 0ER

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Anonymous
Anonymous  // 01/01/2019
PRESLEYCOUP.ORG went above and beyond. After struggling with other support teams, they were the first to genuinely understand my situation. They kept me updated throughout the process and actually delivered. Their assistance was more than support—it felt like a lifeline.
Working with PRESLEYCOUP.ORG completely shifted my situation. I’d been struggling without progress, but their caring approach, open dialogue, and effective assistance gave me the boost I needed to continue confidently.
Thanks to PRESLEYCOUP.ORG, I regained a sense of direction and confidence that I hadn’t felt in a long time. Their support was exactly what I needed to begin moving forward again.
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Posted 1 day ago
It took me a while to realize how overwhelmed I’d become—stressed, burned out, and unsure of my next step. Connecting with Alpha Recovery really changed things; they responded quickly, guided me clearly, and treated me with genuine understanding. Their support helped me move through withdrawal in a calmer, steadier way. I also faced a technical issue withdrawing funds from my brokerage portfolio, and Alpha Recovery resolved it promptly and professionally. Their knowledgeable team made the whole process smooth, and I’d gladly recommend them to others.
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Posted 2 weeks ago
"After weeks of trying to resolve issues with a problematic platform on my own, I realized I needed expert help. A friend referred me to CONVENTCHARGE.ORG, and I couldn’t be more grateful. Their team was professional, responsive, and genuinely attentive throughout the entire process. They handled my case efficiently and kept me updated every step of the way. Reaching out to them was one of the smartest decisions I’ve made."
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Posted 3 weeks ago
One morning, I logged into my investment dashboard and noticed something wasn’t right. A potential security breach. My heart sank. Every second felt like an hour. I’d worked too hard to build this portfolio, and now everything was at risk. That’s when URF proved why they’re the only name I trust when it comes to cybersecurity. I reached out immediately, and within minutes, I had a dedicated team assessing the situation. No scripted responses. No bouncing around from department to department. Just action. They identified the breach fast — faster than I expected — and immediately moved to contain and resolve it. But they didn’t stop there. They walked me through every step, explained what happened in plain language, and put multiple layers of protection in place to make sure it never happens again. Their professionalism, speed, and transparency gave me something no one else could: peace of mind.
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Posted 1 month ago
When I felt completely lost and unsure of my next steps, I stumbled upon PRESLEYCOUP.ORG through some online reviews. Reaching out to them was truly a turning point for me. From the first interaction, their team stood out for their professionalism, empathy, and quick responses.
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Posted 1 month ago
Withdrawal action completed smoothly.
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Posted 2 months ago
When I found myself overwhelmed and unsure of how to handle my situation, I came across IGRINC.ORG after reading several positive reviews. I decided to reach out, hoping for guidance, and their swift response immediately impressed me. The team handled everything with clarity and professionalism, listening carefully and showing genuine empathy. They made sure to understand every detail before suggesting any solution, and their support gave me the reassurance I needed to move forward with confidence.
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Posted 2 months ago
When I found myself overwhelmed and unsure of how to handle my situation, I came across IGRINC.ORG after reading several positive reviews. I decided to reach out, hoping for guidance, and their swift response immediately impressed me. The team handled everything with clarity and professionalism, listening carefully and showing genuine empathy. They made sure to understand every detail before suggesting any solution, and their support gave me the reassurance I needed to move forward with confidence.
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Posted 2 months ago
I never expected to encounter such a reliable team — their support turned a stressful situation into one I could finally overcome
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Posted 2 months ago
Huge thanks to Mrs. Bruce Nora
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Posted 3 months ago
All thanks to Miss Susan Kaplan.
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Posted 4 months ago
Connecting with Resorus was a true turning point for me. After weeks of dealing with the platform’s unresponsive and ineffective support, I felt completely stuck and drained. Resorus changed the course of everything. They took the time to truly listen, understand the full context of my case, and take real, effective action. Unlike the platform’s silence, Resorus kept me informed with regular updates and clear, reassuring communication. Their dedication not only moved my case forward but also brought a sense of relief and renewed confidence. With their support, I finally felt acknowledged, supported, and no longer on my own.
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Posted 4 months ago
I lost all my savings within a week and was unable to withdraw any funds. After reporting the issue to TREQORA INTEL, I was eventually able to regain access to my money. It was an extremely stressful and challenging experience.
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Posted 4 months ago
I learned an important lesson about the need to thoroughly research a company before using its services. I’m truly grateful that NOVARECOUP.ORG took my complaint seriously, responded quickly, and helped me recover my funds. Their prompt and compassionate approach brought a real sense of relief and clearly reflected their commitment to customer satisfaction.
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Posted 6 months ago
I learned an important lesson about the need to thoroughly research a company before using its services. I’m truly grateful that NOVARECOUP.ORG took my complaint seriously, responded quickly, and helped me recover my funds. Their prompt and compassionate approach brought a real sense of relief and clearly reflected their commitment to customer satisfaction.
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Posted 6 months ago
I must express my heartfelt gratitude to MRS BRUCE NORA RECOVERY , a certified expert in Recovery Services and a private licensed investigator who helped me recover my scammed funds. My husband and I were duped by an online scammer who claimed to be professional and expert in the field of Crypto investments. I had invested our savings pounds totaling $623,400 in Crypto. After they had scammed us, I was left stranded and had to tirelessly look in search of a Crypto recovery Service to have my funds recovered. I was lucky enough to come across Mrs Bruce Nora Recovery team . After explaining my case to the expert, I only had to be patient and in less than 72hrs all my funds were recovered back to my wallet. All thanks to Mrs Bruce Nora recovery team for your top notch services to have my funds recovered back. : Email:(b r u c e n o r a 2 5 4 @ gmaIl . c o m ) Call them on WhatsApp: +1 (251) 332 9853.
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Posted 10 months ago
Absolutely awful company with a "computer said no" attitude. We had high hopes for implementing this software at our firm - their sales people are fantastic at promising the Earth and glossing over the defects. In practice the whole program is unwieldy and badly thought out, it actually makes more work for us rather than less. Of course they laid the blame for its failings at our feet - "we didn't try hard enough", "why wouldn't we wouldn't change our working practices to fit?" - after months of fruitlessly trying to fit a square peg into a round hole we called it quits. Commusoft were immovable about us paying the whole of our contract despite acknowledging that Commusoft doesn't do what we asked for and that some o the way its set up makes zero sense. They have no interest in taking on suggestions for improving and no way to properly escalate a complaint. A company that truly cared about its customers would know when to respectfully bow out but all they care about is the cash. Red flags all the way. I dare say it has it's place if you are just setting up but give it a miss if your business is already established and especially if you run more than one team. We went back to Tradify who have been great and actually do listen to concerns and implement useful changes when suggested.
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Posted 1 year ago
Dear Anna, Thank you for sharing your experience with us. We are genuinely sorry to hear that your expectations were not met and that you faced difficulties with our software. At Commusoft, we strive to provide solutions that streamline and enhance operational efficiency. We acknowledge that implementing new software can be challenging, especially when it requires adjustments to existing workflows. During our onboarding process, we emphasize the importance of fully engaging in our training sessions and dedicating time to customization and automation to achieve optimal results. These steps are crucial for unlocking the full potential of Commusoft. We regret that you felt our support was insufficient and that your concerns were not adequately addressed. Your feedback is invaluable, and we are committed to improving our processes and customer support. We encourage open dialogue and continuously work towards incorporating user suggestions to enhance our software. To provide additional context, we offer a 14-day cooling period at the beginning of our 12-month contracts to ensure our clients are confident in their decisions. During the first few months of your contract, we conducted six 101 training sessions with our Customer Success Manager to assist you in setting up Commusoft. Unfortunately, after these initial sessions, the remaining scheduled sessions were not attended, and the request to cancel was made in March. We understand that every business has unique needs and appreciate your perspective. While Commusoft may not have been the right fit for your firm, we understand your desire to return to Tradify and continue their services. Thank you again for your feedback. If you have any further comments or suggestions, please get in touch with us directly. Sincerely, The Commusoft Team
Posted 1 year ago
hinder software familiarity. This experience confirmed that Commusoft is poorly managed and unreliable I was keen to come to some sort of amicable agreement but they are expecting me to loose the money paid for the training sessions, without even reimbursing the missed session (which I find strange as if the contract states if I miss it then I loose the £200) All I was offered was a 15% discount of the full year which doesn't even cover the 1 missed training session and would leave me paying over £2500 for something I have never used and caused my company nothing but stress and missery. If you are looking for a CRM system that is highly confusing, will not help your business and a company that is only interested in your money then this is definitely the one to go for! I now have a lawyers letter demanding the money for the full year plus another £700 on top of it (even though the contract runs till December so the last payment wouldn't be due till then!) 3.5k for something ive never used... You couldn't make these crooks up!
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Posted 1 year ago
We sincerely apologise for the frustration and inconvenience you’ve experienced with Commusoft. Your feedback is very important to us, and we would like to address each of your concerns thoroughly. 1. Training Sessions and Scheduling Delays We understand the importance of timely training. Although Commusoft isn’t an out-of-the-box solution, there is plenty that can be done prior to ensure the setup is progressing smoothly. The training sessions are designed to help users get the most out of our system alongside your self-learning. The inconvenience caused by the trainer’s illness and the inadequate communication regarding rescheduling is regrettable, and we are reviewing our processes to prevent this in the future. 2. Complexity and Usability of the CRM Our CRM system is designed to cater to a wide range of business needs, but it requires some level of self-learning and adaptation. While we strive to create a user-friendly and effective system, it may not align perfectly with every individual use case. The functionalities between the desktop and mobile app are inherently different due to platform capabilities, but quoting is available on both. We continuously work to improve our software, but users are expected to adapt to some variations between platforms. 3. Misleading Sales Information Our sales team is trained to provide thorough and accurate information about our system. During your demo, all your questions were addressed comprehensively, and you signed up promptly after the demonstration, indicating that you had a clear understanding of the product’s capabilities. Our records show that you would be a main office user, which suits the recommended usage of Commusoft. We stand by the accuracy of the information provided during the sales process, but we will still review our procedures to ensure consistent communication. 4. Refund and Cancellation Policy Our refund and cancellation policies are clearly outlined in the contract you signed. The 14-day cooling-off period is standard for such agreements and allows clients to evaluate the system. Beyond this period, the commitment is for a full year, and the payment terms reflect this commitment. Unfortunately, we cannot offer refunds for unused training sessions or early cancellations outside of this policy. 5. Financial Dispute Regarding the financial dispute and the lawyer’s letter you received, we must reiterate that our contract terms are binding. You agreed to a one-year commitment, and early termination requires full payment for the contracted period. The additional charges reflect this obligation. If you have further questions or need to discuss this matter in detail, please respond via email. We are firm on our policies but are willing to assist in clarifying any misunderstandings.
Posted 1 year ago
Brilliant software which we would be lost without. Have been using for almost six years now. It helps keep in control of the diary for our engineers. We can see how the business is doing quickly and easily, see what invoices are still to be done. It also integrates very well with our Accounting Package which makes it all work.
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Posted 4 years ago
An excellent software for the day to day running of your business. Very good on price and easy to use. Support from Commusoft excellent.
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Posted 5 years ago
Commusoft is rated 3.2 based on 45 reviews