Coltraco Ultrasonics Reviews

5.0 Rating 73 Reviews
100 %
of reviewers recommend Coltraco Ultrasonics
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About Coltraco Ultrasonics:

British, High-Exporting, Advanced Technology Instrumentation Manufacturer - We are a global company principally engaged in the research, design, development, manufacture, integration and sustainment of high-exporting advanced technology systems, products and services.

Visit Website

Phone:

01740618240

Email:

support@coltraco.co.uk

Location:

NETPark Research Institute,
Joseph Swan Road,
Sedgefield
County Durham
TS21 3FB

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Anonymous
Anonymous  // 01/01/2019
Have purchased Portascanner from Coltraco Ultrasonics. Main intention to use a device for the bulkhead MCT leak/integrity test. The latest ABS requirement is to perform such a test and to keep a record of it. The scanner is performing flawlessly, providing us with the required data. The range of applications is far beyond our goals. Customer services, delivery, lead times and overall price/value ratio is excellent. Thanks to Coltraco team for their support.
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Posted 1 year ago
Its a pleasure to see how proactive and helpful the team at Coltraco is to deal with.
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Posted 1 month ago
Great equipment, doing the job as required. Customer care? Excellent response on client inquires.
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Posted 3 months ago
Coltraco sets a high standard of customer service. I had the pleasure of dealing with Mr. Marc Camasura. He was very informative, prompt and demonstrated professionalism during our interactions. Marc and team patiently worked though our paperwork and happily provided us with the products we needed as well as showing us other valuable products to support our clients.
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Posted 4 months ago
I purchased the Portalevel max marine plus and I am very happy with the product. It is extremely accurate and very user friendly. I would definitely recommend this product to anyone seeking this type of equipment. It seems to be very robust and extremely well made.
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Posted 5 months ago
This is a fantastic company to deal with, so incredibly helpful and easy to deal with, always a fast efficient service and great communication which is important to us and I would think all customers.
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Posted 6 months ago
Coltraco Ultrasonics is a company having excellent customer services. The client relationship manager Marc is handling my replacement under warranty request on my Portascanner Airtight's transducer. The request is being handled timely and processed efficiently. Despite being in Hong Kong ,the replacement unit is received after four days from UK, which is impressive and shows their concern on their customer's request.
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Posted 8 months ago
Customer service and after sales support from Coltraco is excellent. Adrian is a gem. He is very professional & patient in understanding our requests. He always offers us timely professional support to meet our client's expectations. Kudos to him & the team.
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Posted 11 months ago
"It was a great pleasure to deal with Coltraco Ultrasonics. Excellent products and after-sale service. Coltraco team are very supportive/humble and have immediate response to our queries. Special thanks to Mr. Marc & Mr. Adrian for their professional support / help/immediate response and solution regarding the technical issues. Great customer service, keep it up. "I can truly recommend you to others for the product & quality service offered."
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Posted 11 months ago
good service
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Posted 11 months ago
Excellent technical service & support, communication is good and very prompt turn-around of the test equipment when it is sent back for calibration.
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Posted 1 year ago
Have purchased Portascanner from Coltraco Ultrasonics. Main intention to use a device for the bulkhead MCT leak/integrity test. The latest ABS requirement is to perform such a test and to keep a record of it. The scanner is performing flawlessly, providing us with the required data. The range of applications is far beyond our goals. Customer services, delivery, lead times and overall price/value ratio is excellent. Thanks to Coltraco team for their support.
Helpful Report
Posted 1 year ago
UN EXCELENTE SERVICIO, ADQUIRIMOS UN SENSOR PORTLEVEL, DESDE PUNTA ARENAS-CHILE, LLEGO EN MENOS DE 15 DÍAS, DOROTHY Y MARC, SERVIDORES DE UN ALTO NIVEL EJECUTIVO.
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Posted 1 year ago
Great Technical Support, Response time is very good. Qualified and Professional Technical Representative and very supportive gesture.
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Posted 1 year ago
Impeccable customer support. It was great working with Marc and Dan. They were very responsive and assisted with the timely delivery of our unit.
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Posted 1 year ago
Great service and good quality. The customer assistance team is very helpful and polite. I really recommend them.
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Posted 1 year ago
GOOD TRAİNİNG GOOD SERVİCE
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Posted 1 year ago
Communication and product excellent - email responses from all areas of Coltraco in regards to sales, service, despatch and follow up exemplary
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Posted 1 year ago
Good service
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Posted 1 year ago
In Coltraco I was able to notice punctuality, seriousness, professionalism of customer service, qualities that make the company unique. I had Mr. Marc Camasura as Coltraco contact who immediately showed availability, cordiality and great professionalism by providing precise and detailed instructions to me and my forwarder Thank you very much
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Posted 1 year ago
One of the Best, if not best support team in the market. Aside from the great product the support that comes afterwards is premium. More power!
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Posted 1 year ago
Coltraco Ultrasonics is rated 5.0 based on 73 reviews