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Coltraco Ultrasonics Reviews

4.9 Rating 87 Reviews
99 %
of reviewers recommend Coltraco Ultrasonics
Read Coltraco Ultrasonics Reviews

About Coltraco Ultrasonics:

British, High-Exporting, Advanced Technology Instrumentation Manufacturer - We are a global company principally engaged in the research, design, development, manufacture, integration and sustainment of high-exporting advanced technology systems, products and services.

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Phone:

01740618240

Email:

support@coltraco.co.uk

Location:

NETPark Research Institute,
Joseph Swan Road,
Sedgefield
County Durham
TS21 3FB

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Anonymous
Anonymous  // 01/01/2019
Have purchased Portascanner from Coltraco Ultrasonics. Main intention to use a device for the bulkhead MCT leak/integrity test. The latest ABS requirement is to perform such a test and to keep a record of it. The scanner is performing flawlessly, providing us with the required data. The range of applications is far beyond our goals. Customer services, delivery, lead times and overall price/value ratio is excellent. Thanks to Coltraco team for their support.
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Posted 2 years ago
I have some of there equipment for our fire protection business. They have been so very nice and helpful all along the way. We all deal with representatives of many in our business life's, but you won't find many like them. Coltraco is a 10 when it comes to service and kindness...Thank you Coltraco
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Posted 1 month ago
The Portascanner is an asset to the business. No noise and no waste of time.
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Posted 1 month ago
Good communication with contactperson and they stand open to think with you for the best solution
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Posted 2 months ago
We are pleased to share our positive experience using the Portamarine and Portasteele Calculator in our operations, particularly for the verification and maintenance of CO2 fire fighting systems on National Coast Guard ships. These tools have allowed us to significantly reduce the time required for system checks, as they provide precise readings of both liquid levels and weight. The Portamarine and Portasteele Calculator have been invaluable in helping us avoid unnecessary manipulation of the cylinders, ensuring efficiency and accuracy in our work. We consider these devices to be essential tools for our operations, and we would like to extend our sincere thanks to the Coltraco team for their ongoing support and for making these processes easier for us. Thank you again to the entire team.
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Posted 2 months ago
Dear Jonabelle & Sebastien, I wanted to take a moment to express my sincere gratitude for the excellent customer service I received during my recent interaction with your team. Your prompt response and willingness to assist made all the difference in resolving my issue. It's always refreshing to encounter a company that truly values its customers and prioritizes their needs. Your professionalism and friendly approach did not go unnoticed. Thank you once again for your outstanding support. I look forward to continuing my relationship with your company. Best regards, Neelesh
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Posted 3 months ago
We purchased a Portascanner Watertight Plus in 2023 for the purpose of inspecting vessel hatch covers. The unit is easy to use and provides excellent results to the satisfaction of our customers. Our only concern was an intermittent connection between the headphones and the receiving unit. 9 out of 10 for us.
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Posted 3 months ago
I recently had the pleasure of purchasing several products from Coltraco Ultrasonics, and I am thoroughly impressed with their quality and performance. The level of precision and innovation embedded in their ultrasonic solutions is truly outstanding. First and foremost, their flagship product, the Portalevel® MAX, has been a game-changer for us. The ease of use and accuracy in detecting the level of fire extinguishing agents have streamlined our maintenance processes and ensured compliance with safety regulations. The clarity of the readings and the reliability of the device are second to none. Additionally, the Portascanner® MULTI has proven to be an invaluable tool for our operations. Its versatility in scanning and providing detailed feedback on different surfaces and materials has greatly enhanced our ability to conduct thorough inspections. What sets Coltraco Ultrasonics apart is not just the quality of their products, but also their exceptional customer service. The team was incredibly knowledgeable and responsive, helping us select the right tools for our needs and providing thorough support during and after the purchase. Overall, I highly recommend Coltraco Ultrasonics for anyone in need of cutting-edge ultrasonic technology. Their products are a testament to innovation and precision, and their commitment to customer satisfaction is exemplary. I look forward to continuing our partnership and exploring more of their advanced solutions in the future.
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Posted 3 months ago
Supreme quality and excelent service. Sales and logistic team were highly professionals and they work against time to deliver our last purchase in record time. Thank you Coltraco, It's no easy find this level of service.
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Posted 3 months ago
Thanks for this awesome tools that make my job easy to complete and monitored. A support system also help me a lot. Good job coltraco.
Coltraco Ultrasonics 5 star review on 17th July 2024
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Posted 4 months ago
OSEAN360 Our inquiry was met with a superfluous number of valuable content and information, guidance, advice, material, follow-up, tracking data, and certainly priceless office support. Felt valued and privileged which was encouraging for us to sign up and order a portscanner integrity tester for OSEAN360 in Cyprus. The product characteristics are superb (in terms of simplicity, robustness, and reliability) and Coltraco’s after-sales is a good enough reason to order. Our special thanks to the Coltraco team - Karen, Andrian, Sebastian, Dorothy, Clare, Chroe!
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Posted 5 months ago
We always getting very immediate response from sales, technical support & logistic team. Thank you to Sebastian, Karen and Dorothy for very dedicated attention even though the order was small. Coltraco has a great team and we have faith in the product. Thank you all at Coltraco!
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Posted 5 months ago
Soy de Punta Arenas Sur de Chile y compre el Portasteele Calculator, y el proceso de compra hasta la entrega final en mi Austral Ciudad fue muy rapido. La atencion recibida por Janabelle y el personal de COLTRACO fue destacable en todo el Proceso de compra y entrega del Producto.
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Posted 5 months ago
I heard about the scanner and was curious. Coltraco sent the technical information I asked about. What really impressed me was their courteous and respectful emails. They occasionally followed up on my inquiry but did so with kindness and consideration for my time. Thanks
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Posted 6 months ago
Customer service was excellent throughout, the whole team really helped to rush the service through to meet my deadline. 10/10 would use again.
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Posted 7 months ago
Its a pleasure to see how proactive and helpful the team at Coltraco is to deal with.
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Posted 8 months ago
Great equipment, doing the job as required. Customer care? Excellent response on client inquires.
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Posted 11 months ago
Coltraco sets a high standard of customer service. I had the pleasure of dealing with Mr. Marc Camasura. He was very informative, prompt and demonstrated professionalism during our interactions. Marc and team patiently worked though our paperwork and happily provided us with the products we needed as well as showing us other valuable products to support our clients.
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Posted 1 year ago
I purchased the Portalevel max marine plus and I am very happy with the product. It is extremely accurate and very user friendly. I would definitely recommend this product to anyone seeking this type of equipment. It seems to be very robust and extremely well made.
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Posted 1 year ago
This is a fantastic company to deal with, so incredibly helpful and easy to deal with, always a fast efficient service and great communication which is important to us and I would think all customers.
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Posted 1 year ago
Coltraco Ultrasonics is a company having excellent customer services. The client relationship manager Marc is handling my replacement under warranty request on my Portascanner Airtight's transducer. The request is being handled timely and processed efficiently. Despite being in Hong Kong ,the replacement unit is received after four days from UK, which is impressive and shows their concern on their customer's request.
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Posted 1 year ago
Coltraco Ultrasonics is rated 4.9 based on 87 reviews