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Chococo Reviews

4.8 Rating 7,762 Reviews
94 %
of reviewers recommend Chococo
Company Reviews Product Reviews
157
 Metrics Info
4.8
Based on 7,762 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Chococo Reviews

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

5
James C
James C
Verified Buyer
“I bought the large fish and chips for my mother at valentine's Day, due to her loving fish and chips. She loved the fact they were handmade, the uniqueness and the packaging. I can not wait to see what they have for Easter.”
Chococo 5 star review on 18th February 2021 Chococo 5 star review on 18th February 2021
Helpful Report
Posted 3 years ago
5
Bill D
Bill D
Verified Buyer
“Excellent product and service. My partner absolutely loved the chocolate quality and the personalised message. Will definitely use Chococo again..”
Chococo 5 star review on 12th February 2021
Helpful Report
Posted 3 years ago
5
Alison D
Alison D
Verified Buyer
“We can't buy chocolate from anywhere else after trying Chococo. The presents I have bought for friends and family always cause absolute delight. My most recent presents were chocolate hearts with bespoke messages written in chocolate on them, sent through the post to loved ones. The recipients were ecstatic and it cheered them up enormously.”
Chococo 5 star review on 5th February 2021
Helpful Report
Posted 3 years ago
5
Hannah R
Hannah R
Verified Buyer
“Fast delivery,good communication and very tasty dri king chocolate!!”
Chococo 5 star review on 4th February 2021
Helpful Report
Posted 3 years ago
5
Nicky C
Nicky C
Verified Buyer
“The recipient of the chocolates loved them and was very pleased. They were delivered on time and in good condition.”
Chococo 5 star review on 28th January 2021
Helpful Report
Posted 3 years ago
Dear Nicky, Many thanks for your custom and for taking the time to send us your review and a photo too. They have travelled well, other than a couple moving slightly within their space, but that is why we have these grids to ensure the chocolates can't bash into each other in transit. We are delighted to hear that went down so well too! Best regards, Claire Burnet co-founder
Posted 3 years ago
5
Olivia S
Olivia S
Verified Buyer
“I love Chococo products, I'm addicted to the hot chocolate & my advent calendar was incredible! Hence I'm a regular customer! Website / ordering / gift options all really good too.”
Chococo 5 star review on 16th January 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Truly the most divine chocolate creations, we all absolutely adore Chococo! Best present for any occasion!”
Chococo 5 star review on 16th January 2021
Helpful Report
Posted 3 years ago
5
Aubrey L
Aubrey L
Verified Buyer
“Sent to three friends. All very much enjoyed but sadly, one recipient invoked the anti sprit of the season of goodwill by hiding hers from family and with the intent on munching them all herself. If you believe, as I very much do in the power of Kharma I strongly suspect that Bella was a direct result of her selfishness and if I am right then your chocolates have a lot to answer for! Difficult to put a finger of specificity for describing why ordering is a simpler experience than with Hotel Chocolate but it was. Not quite sure why each order had to be charged separately to credit card but made not a whit of difference to me or to that of the recipients. Service backed and matched by quality of product. Thank You.”
Chococo 5 star review on 27th December 2020
Helpful Report
Posted 3 years ago
5
Vivien K
Vivien K
Verified Buyer
“Delicious. Will order more for occasions.”
Chococo 5 star review on 22nd December 2020 Chococo 5 star review on 22nd December 2020
Helpful Report
Posted 3 years ago
5
Brian
Brian
Verified Buyer
“It looks delicious but not tried as Christmas gift.”
Chococo 5 star review on 18th December 2020
Helpful Report
Posted 3 years ago
Dear Brian, Many thanks for your custom & for taking the time to send us your review. We hope the Chocolate Biscuit Cake is enjoyed! Best regards, Claire Burnet co-founder
Posted 3 years ago
5
Eirini D
Eirini D
Verified Buyer
“I ordered some dark chocolates for my sister as gift for Christmas, the package was here very fast and secure all the chocolates are unharmed they look beautiful the wrapping is simple and cute”
Chococo 5 star review on 14th December 2020
Helpful Report
Posted 3 years ago
Dear Eirini, Thank you for your feedback and showing us how well the slabs have travelled to you - the team will be thrilled to know that they have arrived in perfect condition and we all hope that your sister enjoys them! Best regards, Claire Burnet co-founder
Posted 3 years ago
5
Anne R
Anne R
Verified Buyer
“Bought Chocolate bombs for Christmas presents before but havnt been able to get the vegan ones. So very happy with my vegan purchase this year”
Chococo 5 star review on 24th October 2020
Helpful Report
Posted 3 years ago
Dear Anne, Thanks for your picture and review but I think you have got us a bit confused with another company you have recently purchased from as we don't actually make these hot chocolate bombs! We offer vegan hot chocolate flakes though!
Posted 3 years ago
5
Karen R
Karen R
Verified Buyer
“Chocolate skulls were brilliant”
Chococo 5 star review on 22nd October 2020
Helpful Report
Posted 3 years ago
Thanks for the fab picture guys! We hope you enjoy eating your skulls too!
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Chocolates were beautiful to look at, felt like such a treat. They were actually cheaper than a classy supermarket brand, and with chococo you get wonderful originality in flavours and design - still with plenty of chocolates. I enjoyed the fact that it was a bit of a surprise which we’d receive. Chocolate designs look slightly different to the ‘menu’, but to me this just demonstrated that they were handcrafted. Greatly appreciated by the recipient and each one has been delicious so far. Will definitely be purchasing again. Also must add that the customer service were prompt, polite and very helpful when I emailed with a query prior to ordering.”
Chococo 5 star review on 22nd August 2020
Helpful Report
Posted 3 years ago
5
ANDREA A
ANDREA A
Verified Buyer
“I placed an order from overseas. It was supposed to take 3-5 days but it arrived the next day! The recipient was beyond ecstatic. Excellent service and products.”
Chococo 5 star review on 10th August 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“My son was able to feel part of our traditional family Easter Egg hunt. His main egg (the blue seahorse egg) was so beautifully made. Very impressive!”
Chococo 5 star review on 3rd May 2018 Chococo 5 star review on 3rd May 2018 Chococo 5 star review on 3rd May 2018
Helpful Report
Posted 5 years ago
5
Eleanor C
Eleanor C
Verified Buyer
“Fun shapes. Delicious chocolate. Reasonable prices. Reliable delivery. Great”
Chococo 5 star review on 25th April 2017
Helpful Report
Posted 7 years ago
5
Rosalyn E
Rosalyn E
Verified Buyer
“My son was delighted to open his Easter egg this year and find dinosaurs and ammonites! He didn't even want to eat the chocolate at first, just wanted to get the treasures out.”
Chococo 5 star review on 25th April 2017
Helpful Report
Posted 7 years ago
5
Imogen W
Imogen W
Verified Buyer
“I ordered various different products for a Valentine's Day , and was very impressed with the website and the prompt delivery. Each product was absolutely delicious and amazing quality- without being overpriced! Thank you Imogen”
Chococo 5 star review on 8th March 2017
Helpful Report
Posted 7 years ago
5
Toby C
Toby C
Verified Buyer
“As always your chocolates are beautiful to look at and taste amazing. Quick delivery was fantastic.”
Chococo 5 star review on 7th March 2017
Helpful Report
Posted 7 years ago
5
Michelle R
Michelle R
Verified Buyer
“Wonderful and exactly what I needed to spray paint and put on my wedding cake so they looked like Christmas baubles!”
Chococo 5 star review on 24th January 2017
Helpful Report
Posted 7 years ago
5
73618
73618
Verified Buyer
“Lovely advent selection box - very pretty and exciting flavours, particularly liked the festive ones best, Favourite was Tawny fig and the Totally Twisted Nose . Some felt a little too similar in design or flavour, especially with the casings all in dark chocolate so would maybe change that up a little. Worst one was the blue cheese based one.. actually inedible for me.”
Chococo 5 star review on 30th December 2016
Helpful Report
Posted 7 years ago
Thank you for your review and we are delighted that you enjoyed most of the flavours; the blue cheese one can divide opinion as we have customers who enjoy that one the most! Our milk chocolate contains more cocoa than many other brands so can look like dark chocolate when in fact it is milk chocolate. We hope you come back for a refreshed advent selection box next year! Rich, on behalf of the Chococo team
Posted 7 years ago
Chococo is rated 4.8 based on 7,762 reviews
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