“The quality of the Combat Patrol boots we bought here was so poor that the insides and outer disintegrated after only 13 days of wear. Cadet Direct refused to refund or replace them as this was to be expected, apparently. Shoddy product, and then shoddy service.”
“As an ex-pat resident in Canada for many years, I have ordered military and outdoor gear from suppliers in Canada, the US and the UK. I can remember ordering from Survival Aids (Cadet Direct) when their shop was in Penrith all those years ago!
Of all the companies I have dealt with, Survival Aids have without doubt the best customer service I have EVER dealt with! Quick to return emails and always extremely helpful. Mr Salmon is a credit to the company! It goes without saying they have an excellent product selection and the quality is first rate.
I am a very satisfied customer and would highly recommend them.”
