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Broker Experts Limited Reviews
4.3
Rating
356
Reviews
83
%
of reviewers recommend
Broker Experts Limited
Company
Reviews
Metrics
"Rung and paid in full last saturday and it hasnt shown up as insured on the national database in all this time and as a result iv not been able to work all this week, i rung on the monday confirmed all extra details you needed and was told even though it isnt showing up on the database as insured that i can be assured it is but i didnt want to risk it so i waited i then rung back on Wednesday as still not showing as insured was told they will get back to me......i then rung on thursday to findout there was a problem with the insurance and was told it wasnt my fault but would cost me an extra \u00a3380+ which i then paid as iv already lost out on five days work this week and just need it sorting asap, it was a good job i wasnt using the van in that time as i clearly wasnt covered even though you took payment, I was then told everything is now fine and insurance in place but even still now you look up my registration FL11 GUO and it still says not insured...really poor bad service and really not happy \ud83d\udc4e\ud83d\udc4e as far as im concerned iv paid in full from last saturday and as far as the police etc are concerned its not insured"
Zak
"Carnt get you to hear me? As I\u2019m out of the country have you got your phone lines pre set to DO NOT HEAR?! I really need to up date my policy and it\u2019s impossible!!!"
Tracey Lester
"Made 1 imput error and tried to double van insurance from \u00a3800 to \u00a31600 and because I couldn\u2019t afford it had to cancel the policy before it even started and they charged me \u00a375 \r\n\r\nGoes by a few names on confused . Com van experts with the cheapest quotes to attract you (Broker Experts, Van Insurance Expert, First Choice, etc.). Once purchased you are required to have a phone call where they pick apart everything you selected (Job, Address, Social\/Commuting\/Business Mileage, Vehicle and why you even need it). They then update the quote to over double, and if you cancel you have to pay \u00a375+ because of their 'terms and conditions' (regardless of 14 day cooling off period laws).\r\nAVOID.\r\nGo to a proper company like SwitchCover, Admiral, etc. and not a dodgy broker like this.\r\nAlso the customer service is absolutely disgraceful, they intend to make you out to be a liar to bump up the quote. I even had to prove my job and address in 'fraud prevention'. Good luck if you ever need to make a claim if that is how they treat you on sign up!!!\r\n\r\nSteer clear I wish I would of read these reviews before I paid the deposit"
Christopher Holt
"Made 1 imput error and tried to double van insurance from \u00a3800 to \u00a31600 and because I couldn\u2019t afford it had to cancel the policy before it even started and they charged me \u00a375 \r\n\r\nGoes by a few names on confused . Com van experts with the cheapest quotes to attract you (Broker Experts, Van Insurance Expert, First Choice, etc.). Once purchased you are required to have a phone call where they pick apart everything you selected (Job, Address, Social\/Commuting\/Business Mileage, Vehicle and why you even need it). They then update the quote to over double, and if you cancel you have to pay \u00a375+ because of their 'terms and conditions' (regardless of 14 day cooling off period laws).\r\nAVOID.\r\nGo to a proper company like SwitchCover, Admiral, etc. and not a dodgy broker like this.\r\nAlso the customer service is absolutely disgraceful, they intend to make you out to be a liar to bump up the quote. I even had to prove my job and address in 'fraud prevention'. Good luck if you ever need to make a claim if that is how they treat you on sign up!!!\r\n\r\nSteer clear I wish I would of read these reviews before I paid the deposit"
Christopher Holt
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01/01/2019
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Anonymous
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“
Jake was very helpful and helped me find me the best policy that suited my needs.
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Posted 3 years ago
James
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“
Professional down to earth customer service from Jake
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Posted 3 years ago
Anonymous
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“
I spoke with jat on the phone and she was very helpful and got my insurance sorted easily. Very pleased with the help.
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Posted 3 years ago
Anonymous
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“
Great service. Great price. Thank you
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Posted 3 years ago
Kerri-Marie Millar
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“
The man I spoke to was very heslpful and answered all my questions
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Posted 3 years ago
Martin Frier
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“
Fantastic team, highly recommend straight forward and easy. Very happy
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Posted 3 years ago
Tom P
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“
I found pranab really helpful with my renewal and it was a good price
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Posted 3 years ago
Daniel
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“
Faye who dealt with my van Insurance was very helpful and nice, I would recommend to talk to her, Thanks.
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Posted 3 years ago
Anonymous
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“
Spoke to Jake, great chap! Big big help as I was struggling to find cheap insurance with points. Will tell friends and family
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Posted 3 years ago
Anonymous
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“
Spoke to Lez who was great help. Did me a very good deal! Will refer to friends and family
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Posted 3 years ago
Paul
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“
Had a really good experience with this company. If there was a thumbs up emoji I would give them one.
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Posted 3 years ago
Harry
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“
Jackson really helped me out, thanks
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Posted 3 years ago
James
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“
Good price and quick service.
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Posted 3 years ago
Tom
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Had a good experience with this company. The guy I was talking to was very helpful
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Posted 3 years ago
Carl
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“
quick and knowledgeble, verry good
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Posted 3 years ago
Anonymous
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“
Yes they did have to validate my details, but definitely not a scam company. Got me insured, a cheaper quote and my documents to me in under 15 minutes. Would definitely recommend.
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Posted 3 years ago
Rallings
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“
used last year, used this year, will use again next year
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Posted 3 years ago
Paul Flowers
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“
excellent service, they were really trying top help me out. thanks
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Posted 3 years ago
Siad
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“
good price thank, would go to again next year
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Posted 3 years ago
Simon Hart
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“
Spent a long time trying to sort insurance being messed around. these guys were very helpful.
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Posted 3 years ago
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Broker Experts Limited
is rated
4.3
based on
356
reviews
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