Blackfriars Bakery Reviews

Name: Blackfriars Bakery
Address: 185, Gloucester Crescent, Wigston, 185, Gloucester Crescent, Wigston, Leicester
Rating: 4.85

4.9 Rating 220 Reviews

98 %

of reviewers recommend Blackfriars Bakery

Company Reviews

Metrics

4.9

Based on 220 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flapjacks, good web site, easy ordering, beautiful packaging and prompt delivery. Nothing not to like.”

Helpful Report

Posted 1 year ago

Thank you for your review

Posted 1 year ago

“Bought the chocolate chip and double chocolate chip both really nice and will be buying again 👌.”

Helpful Report

Posted 1 year ago

That's great news thanks James.

Posted 1 year ago

“Blackfriars is our go to brand of flapjack and as been for many years. The service and selection of flavours as been excellent, from order to door 2days. If I could make one suggestion it would be to make collection a choice for local customers. In regards to the questions below, I attempted communication via email, but never received a reply. Sorry for stating that here but no selection criteria for this was available to select from the responses around reply. I still believe the service was very good so thank you”

Helpful Report

Posted 1 year ago

Hi Paul. We are so happy to hear that you love our flapjacks. Please feel free to email us again so we can help you.

Posted 1 year ago

“Still waiting on my delivery no fault of Blackfriars bakery”

Helpful Report

Posted 1 year ago

Sorry about that Maureen, reach out to us and let us know if it arrives late or not at all. bfriars@blackfriarsbakery.co.uk

Posted 1 year ago

“Always my first go to for baked goods, clearly freshly made for order, great dates, carefully packaged and absolutely delicious! My personal favourites are the Bakewell flapjacks and blueberry muffins, highly recommend! Even with the pandemic and politics hitting everyone hard they still do amazing offers too which makes the struggle easier. Thank you Blackfriars Bakery. You are often the highlight of my day! Ps love that you use DPD too, I use them for medical supplies, very reliable and good tracking service.”

Helpful Report

Posted 1 year ago

Thank you Michael for your review! The Bakewell flapjacks are a big hit for us. We are glad you love our products and prices.

Posted 1 year ago

“We only buy Blackfriars flapjacks and cakes as every ingredient is printed on the website, the shelf life is fantastic always at least 6 months. My son loves the flapjacks he has one every morning for breakfast as they stop him from feeling hungry most of the day and I love the cakes cannot praise them enough that’s why I buy them over and over again.”

Helpful Report

Posted 1 year ago

Thank you so much Eleanor

Posted 1 year ago

“Love the flapjack from blackfriars . Been purchasing them for quite a few years now. I was looking forward to trying the new fab5 flavour. They did not disappoint in taste but they seem to have shrunk in size. The origin flapjack were 110g. The fab 5 have gone down to 80g for the same price. But disappointing on the sizing, especially that the price is same as older flapjack which are 110 gm.”

Helpful Report

Posted 1 year ago

Hi Sunil, Thank you for your feedback and so glad to hear the new flapjacks did not disappoint in taste. The new flavours are all 90g bars and to ensure we could keep the same price point for the new flavours as the core flapjack range, we did have to compromise on the weight a little for these new flavours. We hope you will still continue to love our flapjacks and appreciate your loyalty and custom.

Posted 1 year ago

“The flapjacks are soooooo good. I brought the chocolate flapjacks, unfortunately they did come melted however that’s because the arrived on the day that was like 38 degrees however I just put them into the fridge and they are all perfect and very nice now. Definitely recommend. Also came really quickly within 3 days.”

Helpful Report

Posted 1 year ago

Thank you Lucy!

Posted 1 year ago

“Great service, orders always arrive quickly and with no issues”

Helpful Report

Posted 1 year ago

Thank you Graham

Posted 1 year ago

“Excellent product, long dated and very quick delivery, thanks.”

Helpful Report

Posted 1 year ago

Thanks for the review Hugh

Posted 1 year ago

“Fast delivery Always nice and fresh Excellent flavour”

Helpful Report

Posted 1 year ago

Thank you Nigel

Posted 1 year ago

“Excellent customer service”

Helpful Report

Posted 1 year ago

Thank you Rob

Posted 1 year ago

“I love these! The variety box was perfect for lunch box treats on a long day at work.”

Helpful Report

Posted 1 year ago

We are glad you enjoyed them Robyn-Adele

Posted 1 year ago

“Delicious products at a good price. Quick and efficient ordering and delivery.”

Helpful Report

Posted 1 year ago

Thanks for the review Bob. We hope you will order again soon

Posted 1 year ago

“Fantastic products, been buying them for years , great fast service too”

Helpful Report

Posted 1 year ago

Thank you Dave, great to hear

Posted 1 year ago

“Amazing stuff and excellent service”

Helpful Report

Posted 1 year ago

Thank you Alan

Posted 1 year ago

“Great products and excellent customer service”

Helpful Report

Posted 1 year ago

Thank you Jackie

Posted 1 year ago

“The most delicious cakes! I've recommended Blackfriars to several friends already, and will definitely be coming back for more.”

Helpful Report

Posted 2 years ago

Thank you Roberta for your continued support

Posted 2 years ago

“Quick delivery and really nice flapjack!”

Helpful Report

Posted 2 years ago

Thank you for your review Lynne :)

Posted 2 years ago

“I love your flapjack but the second to last box wasn't so nice the flapjack was ever so dry and crumbly and the chocolate had come away from the top I did email you telling you of this but had no response, but apart from that, love your flapjacks.”

Helpful Report

Posted 2 years ago

Hi Kim. Thank you for your review. We are sorry you have experienced this. I will look into the issue and email you back.

Posted 2 years ago

Blackfriars Bakery is rated 4.9 based on 220 reviews