Direct 4 Pet (Black Cat Medicines Limited) Reviews

4.9 Rating 9,193 Reviews
99 %
of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)
4.9
Based on 9,193 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct 4 Pet  (Black Cat Medicines Limited) Reviews

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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188
Anonymous
Anonymous  // 01/01/2019
5
C HOOLIHAN
Great eBay seller. I bought YuMove tablets for my dog Frankie. The order was dispatched and received immediately. Frankie had a fall when he was a puppy and his leg was hurt and every now and again and I've had him on YuMove for a couple of years now and utility really doestrogen help. I would highly recommend this seller. You won't be disappointed.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 11th February 2017
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5
P STEERS
Excellent, quick and efficient service I have received from Black Cat Medicines, highly recommended! Paul.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th February 2017
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5
J PENN
My purchase was a 60 pack of seraquin for my boxer as she is on these long term for her arthritis. The price first caught my eye, less than half price the reason being the expiry date being end of february. But this did not matter as they will be used up by then. It was extremely good of Black cat to make the reduction, and explain the reason ,They were delivered safely and fast.....Thanks Mr J.Penn and Evie (the boxer)
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 26th January 2017
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5
B CRAWFORD
Reasonable price and fast delivery. Nice to know that you're dealing with a reputable UK company.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 15th January 2017
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5
L Porter
Great company, sells all the medicine based products I use for my pets in one place and mostly cheaper than other stores and definitely cheaper than the vets. Easy to use website, great customer care, speedy delivery, packages well. All in all definitely recommend to others and definitely will be back for any further items needed in the future.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 15th January 2017
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5
G LOVELL
Immediate service and great value and Billy the border terrier is much better with the u move joint support tablets. Many thanks, Gary and Billy.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 13th January 2017
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5
J GOVAN
Black cat medicines has been great so far, always have my cats vitamins and always a good price, quick delivery even at Christmas, Atari my cat is very pleased with your service!!
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 11th January 2017
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5
C DICKIN
I bought Logic Oral Hygene Gel for my dogs. It's amazing, only been using it a couple of weeks and I noticed a difference straight away. My dogs breath improved from day one and the build up on their teeth is diminishing and the best thing is they love it, as soon as I get the tube out they sit licking their lips.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 4th January 2017
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5
B C Johnson
I have purchased products for our pet's from Black Cat Medicines many times before on Amazon. What made me purchase from this company in the first place was because its a local company to my area. I have always found them most reliable and prompt in there service and far cheaper than other companys, for the same products with free delivery. So I was so pleased when I found that I could order direct of there website which works out even cheaper, than through a third party.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 21st November 2016
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5
C SIMONS HOLLAND
Always a good service so much less expensive then buying from the large Pet Chain Stores.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 2nd November 2016
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5
R SLATER
Excellent service.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 31st October 2016
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5
Miss D Schwartz
Re: Yumega Itchy Dog Excellent service and product. My dog has been taking this product for almost a year now & the difference in her coat has been noticeable. She used to scratch quite a bit, for no obvious reason, but this has markedly improved & her fur is very soft & shiny... She is an assistance dog & goes in shops/restaurants so has to look her best; we get many positive comments from members of the public regarding her condition. Black Cat Medicines offered this product at a very competitive price, & their service was excellent, receiving it within 48 hours of ordering (with minimal packaging). I would highly recommend.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 16th October 2016
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5
C Nolan
We needed some Frontline Spot-On for our 2 cats. After trawling the sea of internet for a while it was clear that Black Cat Medicines were the cheapest. There is usually a penalty when ordering cheaply in the form of delayed delivery but much to our surprise it arrived the next day. So Black Cat Medicines sell Quality products at a Great Price Delivered Quickly. What More can we ask for? A Big Thankyou from Dexter & Daisy.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th October 2016
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5
S Beesley
always prompt on time delivery and genuine products as advertised a very good on line shopping experience
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 2nd October 2016
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5
K L Tomlinson
I ordered three items from Black Cat Medicines. All were recognised brands that are recommended by my vet but were considerably cheaper from Black Cat than the prices charged by my vet. The items are exactly what I required and arrived in good time. I will definitely be using Black Cat again.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 11th September 2016
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5
K L Tomlinson
I ordered three items from Black Cat Medicines for my cat. All were recognised brands and were considerably cheaper than the prices charged by my vet for the same items. The items arrived in good time and were exactly what I required. I will definitely be using Black Cat again.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 11th September 2016
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5
P Minett
Very quick service,Quality products stocked,So much cheaper than anywhere else i have used.will buy from again.thanks
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 1st September 2016
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5
P Kewley
I have to buy enzymes for my 10 year old Old English Sheepdog, he's been on them for over 4 years and I don't think he's going to stop needing them anytime soon. Having to buy the enzymes every month is expensive but Black Cat are competitively priced (in the past when I've reviewed a product as being 'the cheapest' the seller puts the price up!), so I won't say that! What I will say is that although there is a huge difference between buying online and what my local vet charges, and that most of the online sellers are charging roughly the same. However if I am going to spend my money somewhere (and really I have no choice in that respect), I am going to choose the company that offers the best customer service, super quick (j.i.t) delivery and an complicated, easy to use website - Black Cat Medicines is the best.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 13th August 2016 Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 13th August 2016 Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 13th August 2016 Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 13th August 2016
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5
D DOYLE
Excellent !! Had a query over a recent item I ordered, they were really quick in replying and very helpful. Placed another order which came the next day.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 9th August 2016
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5
T Simpson
Excellent quick to deliver and good value would us again
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th August 2016 Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th August 2016
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5
G SCOTT
I bought a collar after my dog had a large operation and this was just the perfect thing for her. She finds the traditional cones very upsetting so this was well worth the money.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th August 2016
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5
S STORM
After moving to a new house we were horrified to find an infestation of lease. "Off the shelf" products were useless, so we were delighted to find Blackcat products that actually work! Look at my dogs! Who wants fleas on these coats. Thoroughly recommend their flea protection products
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th August 2016
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5
Mrs D Bonney
First time I have ordered from Black Cat. Website was easy to understand and order from and delivery prompt. Will definitely use this company again.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 4th August 2016
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5
A Stasina
Good product, good company, fast shipment. I recommend!!!
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 4th August 2016
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5
D DOYLE
Very reasonable pricing, easy to order and quick to deliver. Perfect !
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 14th July 2016 Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 14th July 2016
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5
P Smele
Quick and easy got my tablets within a few days the dog has not been so lively but since taken them hes like a puppy again hes 13 yrs old today and hes acting like hes 6 lol
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 30th June 2016
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5
I Harold
I have used Blackcat Medicines before and will do again. As always, first class service with fast delivery times and excellent quality products at very competitive prices! I regularly buy Yumove joint supplements for my 7 year old long haired German Shepherd Obi. They have really made a difference, would recommend to anyone! Look forward to doing business with you again.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 9th April 2016
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5
S Beesley
prompt service and product as described at a competitive price will not hesitate to use again
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 7th April 2016
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5
H R Jellett
I have ordered this item from you several times, have always been pleased with the speed and value of the orser, so I keep coming back!
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th April 2016
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5
L Brady
My dog has bad arthritis and he has been taking Yumove for two months now. I've ordered this twice from Black Cat Medicines now and each time it's arrived quickly and is a genuine product at a very reasonable price. Buddy my 12 year old Staffordshire Bull Terrier is extremely grateful 5 star company.
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 6th April 2016
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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,193 reviews