“Excellent service from start to finish would highly recommend. Jason and Laura with whom we dealt with are very professional, friendly, helpful and nothing was to much anytime of day. Thanks very much.”
“Our experience with Charlie and Chloe Masters was absolutely outstanding. From the moment we got in touch, to the moment we completed they were available to contact, always there to advise and even liased with our solicitors frequently. An absolutely outstanding effort from both of them - both so friendly and exceptionally organised. Genuinely couldn't recommend them enough!”
“Chris and his team have made my dreams come true by helping me remain in my family home when I thought I would no longer be able to afford it . If it wasn’t for his advice, knowledge and faith I would have not even thought this day would have come. His team was always on the other side of the phone when I needed them and they kept in touch with me through the whole process. It was very simple and quick.
Thank you Chris for helping my son and I keep our home.”
“I was happy with anything that was explained to me From the starts Very good customer service skills I always knew what was happening Even when I did not check my email they called me to tell me to do so Very nice and polite”
“Outstanding mortgage brokers! from our first initial call and in-person appointment, Lucy has never failed to deliver such good, efficient and reliable service. Lucy is very helpful along with Kayleigh who we also had some really helpful correspondence support throughout the process. I would definitely recommend!”
“Birminghammoneyman assisted me in finding the best possible lender to fulfil my requirements from providing mortgage advice all the way to offer! I have had many mortgage brokers in the past and this company have been the best one so far. Matt Collinson who had acted as my broker had an in depth knowledge of the financial industry and advised on lenders who he thought would be best suited to myself with a high chance of acceptance. Once the application was initially submitted by Matt, my case was referred to a dedicated case handler Leanne along with Mel who followed up on my case time to time and liaised directly with the lender underwriter. They were very attentive and helpful. They always kept me posted and were very supportive. Matt had also followed up with the application regularly and would call with an update.
Absolutely brilliant and a very professional service. Payment is only requested upon offer! Highly recommended! Many thanks”
“Amazing! Annie (broker) and Kayleigh (case handler) were absolutely fantastic. As first time buyers the prospect of a first mortgage was daunting - Annie explained the process to us in a clear and understandable way, and took the time to understand our circumstances, and what we wanted from our mortgage. She was therefore able to find a product which was ideally suited to us! Kayleigh was also fantastic, and ensured the mortgage went through in a timely manner. She was able to appeal when the amount the lender was willing to loan was disputed and communicated with us throughout the process, keeping us updated. Both were very personable, approachable and friendly. We would definitely recommend Birminghammoneyman to anyone looking for fantastic service! Thanks Annie and Kayleigh.”
“I was really overwhelmed by the thought of going through the re mortgage on my house ! But from the moment i received my call from Matt .. I was put at ease .. very professional , down to earth , very knowledgable , listen to my questions and concerned and answered them in full .. I really couldn’t have done it without all the advise and help I was given and all done in a very timely and speedy manner .. Wendy / Mel also really helped and assisted nothing was too much trouble .. I really really recommended anyone that is looking for help and assist with mortgages please use them ! I will be coming back when I need to in future .. it really is worth it
“Applied for mortgage through UK money man on a Friday, and by Monday(3 days later),i received a text that application accepted pending valuation. By the next day, valuation done and offer letter received.
Having read different horror stories online on the entire mortgages application process, I can confirm that with the help and assistance I received from Leo from onset to the last stage up to where Mel took over, it was entirely first class.
Never expected such a quick and swift process.
Thanks Leo and Mel”
Posted 1 year ago
Hi Ona, thank you for your kind words. We're really pleased for you.
“I had a first class experience with Birmingham moneyman after all hope was lost in securing a mortgage with my bank TSB. Today,Thanks to Cathy my mortgage advisor, I am a proud home owner. To all the staffs in Birmingham moneyman, a big thanks to all.”