Aqua Warehouse Reviews

4.94 Rating 47 Reviews
100% of reviewers recommend Aqua Warehouse

About Aqua Warehouse: Hot Tub Distribution across the UK

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Fiona Barklem
Verified Buyer
"Excellent service from the team. Very pleased with the spa, especially the Covana Electric Cover! We were very impressed with the installation team. Strange how popular we are now with friends and family at the weekends! We have already recommended Aqua Warehouse to neighbours. Fiona & Gordon"
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Great to hear you are the hub of the neighbourhood!
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How did you rate the delivery team?
"Brilliant service from Richard as usual and nothing is to much trouble. Richard diagnosed the fault with my Vita Spa hot tub over the phone and within 3 days I had the new part. I live in "Southern Spain", so that´s what I call service!!!!"
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Thanks for the review Kevin. Always a pleasure
"1st class service all round. Team are extremely helpful and I would certainly recommend to all."
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Hi Mark. Thanks for the review. Happy tubbin!
"Blown away by the care and professionalism of Ian & Russ who installed our hot tub. Were with us for 4 hours making sure everything was right. Filled the tub, talked us through chemicals/care etc and went out of their way to make sure we were happy (even going back to the warehouse mid visit to replace a cracked side panel). Couldn’t recommend this company highly enough."
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Thanks James for the review. Glad it all went well
Jeni Clarke
Verified Buyer
"Really helpful pre sales with lots of information. Delivery and installation guys were pleasant and worked very hard. Thorough explanation at every stage and no question was too small (or silly). So nice to know I can call at any time if I have any issues."
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Thanks for the review Jeni. Hope you enjoy your tub
"Absolutely fabulous service. Everything explained in great detail. Very efficient and professional. Would definitely recommend to anyone."
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Thank you for the great review
Andrew Boasman
Unverified Reviewer
"Great service particularly as needed a crane. Delivered and fitted as agreed. Everything tidied away and ready to go. Clear instructions and guidance given to help get the best from it and keep it in tip top condition. Overall very happy"
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Thanks for the review Andrew. Glad it all went well on the day. Enjoy!
"Have had my tub about 20 months now and would completely recommend this company. Great service great installation and easy to deal with when my tub needed a repair last month. Repaired quickly at a reasonable cost. Parts were under warranty"
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Thanks for the review Julie. Glad it was all sorted so you can get back to enjoying your tub!
"Delivery on time, technicians very polite and helpful. Good cooperation and instruction on how to use the tube at the end of the installation"
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Thank you for the review
"From the moment we thought of buying a hottub, the moment bought one and then the after care, the whole service has been outstanding. This is a company that restores my faith in retail! HIGHLY RECOMMEND."
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Thanks for the review Jim
Gary Sanderson
Verified Buyer
"I have had my hot tub now for two years. I cannot fault the service from point of sale to continued aftercare . If you are considering a tub please come and see these guys first"
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Thanks Gary. A pleasure doing business with you
"Excellent service, very happy. Thank you!"
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Thanks Mike. Enjoy your new tub
Louise Gear
Verified Buyer
"Brilliant service. Got here on time, set it all up, explained everything I needed to know. Very helpful. Would definitely recommend. Thank you"
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Thanks Louise. Enjoy your new tub
Chris White
Verified Buyer
"Really pleased with the fantastic after sales service. Ive had my hot tube for 6 years and the guys came out and fixed my pump issue in one visit. Great to get great service from a company."
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Thanks for your review Chris. Glad you're still enjoying the tub
"Attention to detail was excellent during installation, guys were professional from start to finish. Aftercare is always exceptional."
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Thanks for the great review Gemma.
Verified Buyer
"Very professional service. Delivery process was simple and ran smoothly and managed to accommodate some tricky obstacles on the day. Would definitely recommend and looking forward to using!"
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Thanks for the review Sam. Enjoy your new tub!
Scott Glasscock
Verified Reviewer
"Fantastic Spa company! Genuine, knowledgeable, and friendly company. Looked around for weeks at different companies and this was the most professional and friendly company we spoke too with a good selection. Selected a Vita Spa. No issues with the spa at all, very good! Good selection of accessories and chemicals at good prices. Their customer service continues to be very good, and happy to help even after they have the sale! Highly Recommended, and a very happy customer!"
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Thanks for the great review Scott. Happy tubbin!
Sam Wilson
Verified Buyer
"Fantastic service & installation team, nothing too much trouble! Couldn’t recommend Aqua warehouse enough x"
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"Amazing hottub with great service , and fantastic after service would highly recommend them"
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John Eagles
Verified Buyer
"Excellent service from start to finish, tub looks amazing!! Fitters were very helpful and left us with all we needed to run and enjoy our tub????????"
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Thyanks John. Enjoy your tub!
Aqua Warehouse is rated 4.94 based on 47 reviews
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