Aqua Warehouse Reviews

5 Rating 154 Reviews
99 %
of reviewers recommend Aqua Warehouse
Based on 154 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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About Aqua Warehouse:

Hot Tub Distribution across the UK

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Anonymous  // 01/01/2019
These guys were awesome. Very polite clean and obv know their stuff. Removal and replacement done insoluble quick time and site all cleared afterwards. Gave us great operational advice. The new tub looks amazing. Service from start to finish unbelievably good.
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Fantastic review. Thanks Julie
Very good. Very helpful from purchase to delivery. Answered all questions. Would recommend !
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Thanks for the review Jan. Enjoy your new swimspa
Ian was super helpful and gave a really brilliant service. I would highly recommend him
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Fantastic service👍 Great team, Ian and Gary were brilliant, efficient, personable and knowledgeable. Thank you AquaWarehouse
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Excellent service from the moment we walked in the showroom to the moment of delivery. The man who installed was so helpful and nothing was too much trouble. We are very pleased
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Thanks Debbie. Hope you enjoy your new spa
Excellent service from Billy
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Amazing job by Ian in servicing and cleaning our hot tub Great service.Will definitely book this again.
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Thanks for the Review Karen
Hot tub serviced this morning by Ian. Prompt arrival, helpful and efficient, thanks for the great service!
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Thanks for the review Sarah
Great communication, friendly staff highly recommend
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Thanks for your kind review Trevor. Enjoy your new tub
Billy very polite and an all round good job well have him again
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AbFab by Billy ! Great job Thanks
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Very impressed with Billy, very friendly and knowledgeable.Did a great job
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Thanks Mike. Enjoy!
Very happy with the installation. Ian and Billy were very friendly and helpful. They are both a credit to the company. Looking forward to many years of fun in the tub
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Thanks Keith. Enjoy!
Amazing service from Aqua Warehouse. Patiently explained everything we needed to know about buying a hot tub and absolutely no pressure to buy from them (in fact they recommended that we shopped around). We chose the Luzon and it was delivered and installed within a few weeks. Lovely people to deal with and fantastic hot tub. Would definitely recommend.
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After a fairly long wait due to delays which were out of the control of the Aqua Warehouse staff, our hot tub arrived and, it has to be said, it's well worth the wait. I commend Richard and his staff for a first class service. They, I am sure, were equally frustrated by the delays but, they kept us informed regularly. Aqua Warehouse is to be highly recommended.
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We have had our vita hot tub for a few weeks now and highly recommend Richard and his team . From presales to ordering to delivery and installation the service has been first class. We had an issue with the position of the spa but only realised once it had been filled.It was no trouble whatsoever for the installation guys who came back after a week to help drain the tub ,add extra cable and rotate to the preferred position. Any queries relating to chemicals or indeed anything you are unsure of then the answer is a quick email or phone call away . I had lots of questions being a first timer but was made to feel like nothing was too much trouble . I must mention Ian ,who came to help me drain the spa after I got in a pickle (easy to do once you know how)such a lovely friendly guy who went over and above and couldn’t do enough to make sure I was happy before he left. Ian returned the next day to rotate the spa and again was professional ,extremely helpful and friendly -a real credit to the team. After researching lots of spas with different retailers I was so glad I found aqua warehouse ,the best price,the best service and we are the proud owners of a beautiful spa . Thankyou Richard and the team Julie and John
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Brilliant company, great people. All very helpful and professional. One gets the impression that there are no problems, just things that need doing. Very impressed with the whole team from purchase, through installation and after sales support beyond what would generally be seen as good. Thanks guys for all your help and support. Will definitely recommend you.
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I would just like to thank Martin who went out of his way to help me solve the problems I had with the correct advice on applying chemicals to my hot tub. Due to bad advice I ended up with Folliculitis a terible bacteria which is formed when the water in your tub is not correctly maintained. You don't want it in your life I can assure you. I now have the perfect balance of bromine and water treatment in my tub just wish I had had his help from the start 12 months ago. Also thanks to John in the warehouse who supplied all my chemicals speedily the next day. So I would have given them both 10 Stars if I could. I would highly reccomend dealing with these guys!
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I visit the shop by a very helpful man Richard who helped me to source a lovely new hot tub cover which the quality is amazing and some parts for my hot tub service was amazing thankyou
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Hot tub installed today. Amazing service from Richard and the team from the start. Thank you to the team today for a great professional service. Would highly recommend Aqua Warehouse. Thank you. From the Kanes
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Aqua Warehouse is rated 4.95 based on 154 reviews