Aqua Warehouse Reviews

4.92 Rating 83 Reviews
99% of reviewers recommend Aqua Warehouse

About Aqua Warehouse: Hot Tub Distribution across the UK

Visit Website



Are you a business owner?
See Business Solutions

Write Your review

Tell us how Aqua Warehouse made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver
delivery methods
Customer Service
Telephone, Email
communication channels
"I’ve just visited the shop for some more products , been asked if I would mind writing a review, so here it goes ,I’ve had my tub for two and half years now and still use it four to five times a week and still puts a big smile on my face , well recommend these guys ,very helpful and friendly ."
Thanks Adam. Really glad you're still using it every day
Visit Website
"Fantastic service from ordering right through to delivery. Everything was explained clearly regarding use of chemicals and the tub itself. Thank you so much!"
Glad it all went well. Enjoy!
"Excellent service from showroom to completion . . Highly recommended"
Thanks for the review Mark. Hope you enjoy your new tub
How did you rate the delivery team?
How did you rate the sales staff?
"Excellent advice, clearly a quality product when we researched around and great range."
"My second purchase from aqua warehouse and service and quality is still fabulous. I would highly recommend them. Good advice, great service and follow up care. Five stars all round."
Thanks Sarah. Really pleased you are enjoying your second tub.
"Richard and graham have been a pleasure to deal with. The whole experience has been superb. We took delivery of a tub and unfortunately it wasn’t right. Aqua warehouse immediately sorted the situation and within a few weeks we had the right one in. It was no hassle at all. Thanks guys, been so refreshing to deal with reasonable, helpful and honest staff."
Thanks for the great review James. Hey if you can't fit in the tub then it's just got to be changed. You would be stuck with a tub you couldn't use and that just wouldn't do. So we swapped it. All sorted. Enjoy!
"We were delighted by the service we received, all the staff were very helpful, we would definitely recommend their services"
Thanks Tony. A pleasure doing business with you.
How did you rate the delivery team?
How did you rate the sales staff?
"They will always help and are willing to go the extra mile to make sure the customer is happy. Will always use them in the future for top up supplies as well as new equipment. Our garden is complete thanks to the aqua warehouse"
Thanks for the review Alex. Enjoy your new Covana Oasis
How did you rate the sales staff?
"Very helpful and efficient"
How did you rate the delivery team?
How did you rate the sales staff?
"Excellent customer service. Happy to help and answer any questions. Responded quickly and efficiently to emails/contact. Experienced, knowledgeable friendly staff. Hot tub sited promptly and safely. After care also excellent. Would def recommend to friends and future customers."
Thanks for the review Andrew
Thank you for a wonderful review Andrew.
"The two chaps that came round couldn’t have been nicer , thoroughly professional and courteous and explained everything I needed"
Thanks John. enjoy your new spa!
"Can honestly say from the first time I walked into the showroom to the install it has been a total pleasure to deal with you all No question I asked couldn’t be answered truthfully & Ian & russell were so professional & took care when installing my tub Once again thank you to all of your staff"
Thanks Dave. It was also a pleasure dealing with you. Hope you enjoy many fun filled years in your new hot tub!
How did you rate the delivery team?
How did you rate the sales staff?
"Fantastic service as always"
Thank you very much for your review Andy.
How did you rate the delivery team?
How did you rate the sales staff?
"They were very efficient, knowledgeable and trustworthy. This is the third jacuzzi we have had from them. Would not go anywhere else."
Thanks for the review Gary
"Absolutely first class service from start to finish , delighted with my spa end2end cover brilliant product and service , I would highly recommend this company and products to all potential customers ,don’t be afraid you will not be disappointed, thanks to you all once again Norman"
Thanks for your wonderful review Norman. Glad you are happy with your End2End Cover.
"Excellent service and great communications. Excellent products and very knowledgeable and helpful team."
"What a lovely company to work with. Richard and his team go above and beyond with all of their customers (new and old) and no matter how busy they are - they will always find time out of their schedule to make sure everybody else is happy. Richard always puts his customers first and AquaWarehouse excel in everything that they do. A fantastic company. What they can do and what they achieve is outstanding."
"What can we say about team Aqua and in particular Richard? They are just a great bunch to do bussiness with! We have been a customer for over 15 years and have had nothing but good service and the best products! We have represented them in Yorkshire and have a solid client base, built upon quality products and aftercare, provided by Richard and his team. Their products and services are un rivalled in the industry!!! Richard is the type of guy who would go above and beyond to ensure his customers receive nothing but the best in aftersales care! If you want a brilliant value for money hot tub, built to last! with one of the lowest running costs in the industry and un rivalled aftersales-Richard and his team are your only choice!!!"
"We have been purchasing from Aqua Warehouse for 3 years and have found them to be very helpful whichever department we need to speak to. They carry a great range of products at great prices and dispatch quickly. I have no hesitation in recommending them as they have continuously provided excellent customer service and also help when we've needed it."
Aqua Warehouse is rated 4.92 based on 83 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support