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Alterations Boutique Reviews

5.0 Rating 707 Reviews
100 %
of reviewers recommend Alterations Boutique
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Phone:

0207 724 4147

Email:

info@alterationsboutique.co.uk

Location:

14 New Quebec Street, Marylebone
London
W1H 7RS

Alterations Boutique 1 star review on 17th June 2026
Perera
Alterations Boutique 5 star review on 13th September 2017
Sarah Henry
Anonymous
Anonymous  // 01/01/2019
⭐☆☆☆☆ I was extremely disappointed with my experience of The Alterations Boutique. I paid approximately £280 for alterations to a Max Mara jacket, trousers and shirt. The alterations process involved the Hampstead, Chelsea and Marylebone branches, and I managed the appointments and correspondence throughout. Unfortunately, the experience was stressful and highly disappointing. The alterations were affected by repeated workmanship and quality control issues, requiring multiple return visits in an attempt to have matters rectified. Despite this, the garments were still not completed correctly, and one garment was altered in a way that permanently changed its original design. Most concerning was discovering a pin left sticking out from the jacket, which should have been identified during finishing and final inspection. When I raised these concerns, I provided photographic evidence and was told the matter would be fully reviewed. However, my concerns were never properly addressed. I sent multiple follow-up emails requesting escalation, but these ultimately went unanswered and the company stopped responding altogether. Based on my experience across the branches involved in handling these alterations, the workmanship, quality control and customer service fell well below expectations, and I cannot recommend this company.
Alterations Boutique 1 star review on 17th June 2026
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Posted 2 days ago
Bis and the team at Alterations Boutique Chelsea couldn’t do enough to assist me with jeans alterations in length and waist. They got it done before a trip to Poland. First class work, rate Bis highly. Many thanks for speedy service Bis!
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Posted 1 month ago
Amazing service and prices, would 100% recommend.
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Posted 3 years ago
Have been multiple times, work is always very good quality and reasonable prices.
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Posted 6 years ago
I can't give enough praise for the service I received when I needed my favourite suit altered for a formal event I was attending. I was very happy with the results!
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Posted 6 years ago
I always get an excellent service and their customer service is second to none! Highly recommended business.
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Posted 6 years ago
Very happy with the services offerered and for a great price. Highly recommended.
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Posted 6 years ago
I have had many alterations carried out over the years here and they always do them so well and for a reasonable price.
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Posted 6 years ago
Amazing service. Very friendly. Spot on detail and happy to provide speedy service - I would highly recommend them to all.
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Posted 6 years ago
I could not recommend Alterations Boutique more. They are professional, highly skilled and very kind. Fantastic service.
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Posted 6 years ago
Amazing tailors. I think any bad reviews must be fake as this is a proper tailor. They did a cracking job on my leather biker jacket.
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Posted 6 years ago
Great experience. Very happy with the work. Not cheap, but they do say you get what you pay for!
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Posted 6 years ago
Really nice shop with friendly staff. Had 2 dresses altered here and they were both completed at a very fast time.
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Posted 6 years ago
The customer service provided exceeded my expectations & I personally had lost faith in the power of the consumer until my recent visit here. Top service and will certainly come back again in the future if needed.
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Posted 6 years ago
I'm always impressed with the solid workmanship and service from Alterations Boutique. Prices are good too. I'd highly recommend this place.
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Posted 6 years ago
Our entire wedding party went into get our suits sorted for next month and they couldn't have been more helpful. Highly recommended for large groups!
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Posted 6 years ago
Alterations Boutique are the only tailors I use. They have always treated me well and performed excellent alterations to my clothes. 5 out of 5 every time.
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Posted 6 years ago
Always great service received here - I took my jacket in last week to get serviced and it was returned to me the same day fitting me perfectly. Always happy to recommend their services.
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Posted 6 years ago
Amazing quality and attention to detail. My jacket needed a lot of alterations, they not only met the deadline but they did an AMAZING job. Highly rated business for all alterations!
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Posted 6 years ago
Alterations Boutique tailored my skirt to perfection. Thank you so much :))!
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Posted 6 years ago
Alterations Boutique is rated 5.0 based on 707 reviews