Affordable Mobiles have a Customer Happiness Grade of F. Customers are unhappy with their delivery and customer service.
They haven’t sent my iPhone XR when I ordered it nearly two weeks ago. It said delivered in 5-10days so I contacted them by email and they said another 5-10 days because they don’t have a delivery date for the phones so they can send me mine. Disgrace how they’re majorly out of stock by it’s the most advertised on their website and social channels
I upgraded my mobile phone however instead of an upgrade it was processed as a new line so have I ended up with 2 mobile phone contracts. I am still waiting to speak to customer service as no one answers the phones. I have waited for close an hr with no response. Very poor customer service.
Please stay away from this company.