What a rubbish company. Please never use or trust this company again. After calling me almost everyday,sometime twice a day because my contract was up for renewal, they miss-sold me a phone. I sent it back within my 14 day cooling period. They never bothered to register the return on their system until 12 days later. Meanwhile 3 network assuming that the contract was accepted started my new contract! I called 3, they said they could not cancel my contract because it was taken through a 3rd party. So I had no phone and was now paying for a contract I should not have. Called affordable mobile for the umpteenth time, a rude rude man told me that he was doing me a favour essentially taking my call because he works in sales not customer services but oh by they way they do not have a customer service line only sales line ( how predictable) so he can't give me customer services number. Apparently in order to cancel my contract I have to go on a 1 month "rolling" sim contract which I have no idea how much it will cost or when the said 1 month will start! I can't believe trading standards has not investigated these rouges. Please anyone out there do not use these charlatans. They will leave you out of pocket with no phone and stuck with a contract you cancelled.