Complete waste of time. Invested time making the application and providing identification documentation requested subsequent to my application. The due date for delivery of my phone (which already had a significant two week lead in time) came and went. No phone arrived. I tried to call the customer services number, but it became apparent it was only available for sales. All customer service communication at through live chat which I got cut off from twice. I eventually got through and was frustratingly asked to resend my ID documentation (two weeks after first provided!). I then received an email to say my order had been cancelled. Apparently I had not passed the “security checks”. I feel like this is an excuse as I am a solicitor with a full-time job and a homeowner. A complete waste of my time and energy. Save yourself the trouble and go elsewhere!