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Activity Toys Direct Reviews

4.6 Rating 2,900 Reviews
90 %
of reviewers recommend Activity Toys Direct
Company Reviews Product Reviews
2,283
 Metrics Info
4.6
Based on 2,900 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Activity Toys Direct Reviews

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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5
Wayne D
Wayne D
Verified Buyer
“Awesome Company, well in my experience anyway. Ordered at the best price I found on-line with extra FREE mats too. Item was well made with mostly clear instructions. Could choose a delivery slot which was promptly delivered with no hassle. Even paid via Paypal too. Definitely would buy from again.”
Activity Toys Direct 5 star review on 10th June 2018
Helpful Report
Posted 5 years ago
5
Emma E
Emma E
Verified Buyer
“Very quick delivery, and quite easy to assemble, took two of us both woman no men involved lol so think we did a good job doing it in 7 hours with a couple of tea breaks, kids aged 8,6 and 4 totally love it and play on it all the time thank you x x”
Activity Toys Direct 5 star review on 9th June 2018 Activity Toys Direct 5 star review on 9th June 2018 Activity Toys Direct 5 star review on 9th June 2018 Activity Toys Direct 5 star review on 9th June 2018 Activity Toys Direct 5 star review on 9th June 2018
Helpful Report
Posted 5 years ago
5
Derek G
Derek G
Verified Buyer
“Excellent price very good customer service . But easy to assemble not”
Activity Toys Direct 5 star review on 7th June 2018
Helpful Report
Posted 5 years ago
5
Jamie M
Jamie M
Verified Buyer
“Fast delivery and great price! Made our little boy very happy! Thank you very much!”
Activity Toys Direct 5 star review on 27th May 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“This is a great climbing frame and my 4 year old spend all weekend playing on it once we had spend the 6 hours building it. There is one piece across the top in the middle of the monkey bars that is positioned wrong on the instructions which meant a little backtracking but other than that it was fairly easy to construct and the children love to climb, swing, slide and hide. There are easier walks and more challenging walls which is great for development and the very young can still play hide and seek in the tent below. Very happy with the purchase!”
Activity Toys Direct 5 star review on 26th May 2018 Activity Toys Direct 5 star review on 26th May 2018 Activity Toys Direct 5 star review on 26th May 2018 Activity Toys Direct 5 star review on 26th May 2018
Helpful Report
Posted 5 years ago
5
Kerrie K
Kerrie K
Verified Buyer
“Fantastic products great value for money and brilliant delivery service.would recommend which I have done to friends.”
Activity Toys Direct 5 star review on 15th May 2018
Helpful Report
Posted 5 years ago
5
Rachael G
Rachael G
Verified Buyer
“Reasonable price for an excellent quality swing! Free, fast delivery! One piece arrived faulty and was exchanged quickly without any hassle! My son is delighted & I would definitely buy from you again & recommend highly! Thankyou!”
Activity Toys Direct 5 star review on 27th April 2018
Helpful Report
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Amazing service! Item (step 2 up & down rollercoaster) was delivered on time and is a huge success with my two year old. No assembly needed, just slot the pieces together and away you go! 5 stars all the way!”
Activity Toys Direct 5 star review on 22nd April 2018
Helpful Report
Posted 6 years ago
5
EMMA H
EMMA H
Verified Buyer
“First of all, super fast delivery!! We absolutely love the play house that we purchased, especially as we got it £200 off (making it £299). Its a lovely little size, great for our daughter who is 2. I'd say size wise she'll out grow it when she's about 8? The quality is amazing, just fantastic. The wood is solid and pre stained which is handy. The instructions are long (very long) but most importantly straight forward. It probably took 2 of us 5 hours to build, there are a lot of pieces but it's worth it.”
Activity Toys Direct 5 star review on 19th April 2018
Helpful Report
Posted 6 years ago
5
Jasmine W
Jasmine W
Verified Buyer
“We bought the plum swing and slide set for our 1 year olds birthday recently and he absolutely loves it! Great value for money in comparison to everywhere else and free next day delivery! If only somebody could have put it together for us to save my partner trying to figure it out for hours :) would definitely buy from here again thank you for making my little boy very happy on his birthday at such short notice !”
Activity Toys Direct 5 star review on 29th March 2018
Helpful Report
Posted 6 years ago
4
Verified Buyer
Anonymous
Verified Buyer
“unfortunately items ordered turned out to be out of stock with nothing of comparable price to replace, as such due to urgency we paid extra but ended up with a much better than expected item - which was delivered next day despite late phone call from them. 4 stars rather than 5 but very pleased with their customer service regardless.”
Activity Toys Direct 4 star review on 5th March 2018
Helpful Report
Posted 6 years ago
5
Valerie S
Valerie S
Verified Buyer
“Great next day delivery with DPD which arrived on time, so much better than the 'some time in the next few days' which is offered by a lot of online companies. The item was correct, well labelled for construction and just what the grandchildren wanted.”
Activity Toys Direct 5 star review on 1st November 2017
Helpful Report
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Product ordered Monday afternoon with choice of delivery dates offered. Confirmation e-mail received immediately and delivery arrived on Wednesday as expected. Great product, exceptionally good value for money (delivery included in price).”
Activity Toys Direct 5 star review on 8th August 2017
Helpful Report
Posted 6 years ago
5
Anna C
Anna C
Verified Buyer
“Process was flawless from start to finish. Easy ordering and payment. Product arrived well packaged, on time and my kids absolutely love their new climbing frame. Wouldn't hesitate to recommend or use this company again.”
Activity Toys Direct 5 star review on 28th July 2017
Helpful Report
Posted 6 years ago
5
Zoe P
Zoe P
Verified Buyer
“Speedy delivery great item took a while to build with a hyper toddler trying to help but instructions were clear . Would deff buy from activity toys again ????”
Activity Toys Direct 5 star review on 25th July 2017
Helpful Report
Posted 6 years ago
5
Gary H
Gary H
Verified Buyer
“I recently had an endless problem with a company the doesn't "care" for "mothers". Trying to get our climbing frame. After 6 weeks I was still no closer to having the product I wanted. So I went to Activity Toys Direct and 2 days later my garage was full of all the parts for the climbing frame. Great service, quick delivery and above all responsive to messages.”
Activity Toys Direct 5 star review on 24th July 2017
Helpful Report
Posted 6 years ago
5
Nichola C
Nichola C
Verified Buyer
“The swing set we ordered was the cheapest on the internet, fast delivery and great service.”
Activity Toys Direct 5 star review on 19th July 2017
Helpful Report
Posted 6 years ago
5
Margaret B
Margaret B
Verified Buyer
“Excellent service and price”
Activity Toys Direct 5 star review on 17th July 2017
Helpful Report
Posted 6 years ago
5
Louise S
Louise S
Verified Buyer
“Ordered early afternoon & it arrived next morning. Left with neighbour as per instructions. Trampoline - fantastic, so pleased with it. Cheapest in comparison to all companies I searched with and had an offer of free ladder. Very happy kids and parents! Never heard of or used this company before but shall be ordering again soon from them! Fantastic company and prices ....thank you”
Activity Toys Direct 5 star review on 12th July 2017
Helpful Report
Posted 6 years ago
5
Chris M
Chris M
Verified Buyer
“Fantastic toy my 3 year old daughter loved this for her birthday Great quick delivery”
Activity Toys Direct 5 star review on 4th July 2017
Helpful Report
Posted 6 years ago
5
Lynda E
Lynda E
Verified Buyer
“Our order arrived very promptly despite the item being out of stock when the order was placed. The climbing frame has been assembled in 2 hours and there were no problems at all. 5 very happy children have been playing happily since then! Very pleased with our purchase.”
Activity Toys Direct 5 star review on 2nd July 2017
Helpful Report
Posted 6 years ago
5
Adam T
Adam T
Verified Buyer
“It was easy to place an order and the products that I ordered were delivered the very next day even though it was a number of large items. The delivery driver who delivered the products was very helpful and all of the items were there. I was able to build the item the next day ready for my son to use.”
Activity Toys Direct 5 star review on 23rd June 2017
Helpful Report
Posted 6 years ago
5
Oliver C
Oliver C
Verified Buyer
“They provided an excellent service. The price was the best I could find, the staff very helpful and the delivery was on time. The Plum tower and swing set are great and the kids loved it.”
Activity Toys Direct 5 star review on 18th June 2017
Helpful Report
Posted 6 years ago
5
Hartshorn, C
Hartshorn, C
Verified Buyer
“Hreat solidly manufactured product went together fairly easily instructions clear and easy to follow”
Activity Toys Direct 5 star review on 11th June 2017
Helpful Report
Posted 6 years ago
5
Julia B
Julia B
Verified Buyer
“Very quick delivery”
Activity Toys Direct 5 star review on 7th May 2017
Helpful Report
Posted 6 years ago
5
Guy Y
Guy Y
Verified Buyer
“Purchased the Plum Climbing Cube Wooden Play Centre. Activity Toys Direct were excellent. They delivered the items (7 Packages) the next day as promised and the delivery man kindly carried the packages to our back garden. The only issue is that you are not given a delivery slot so you need to be prepared to wait all day. The climbing frame itself was well packed. The packaging was weather proof and the wood was tied together very well. All the wood was numbered and predrilled which made construction fairly straightforward. There were only a few bits that needed to be drilled. An electric screwdriver is a must for building the climbing frame otherwise construction would have taken significantly longer and been a lot more difficult. The climbing frame feels sturdy without the need for anchors. Our kids are aged 2 and 5. Our twin 5 year olds mastered the rock climbing wall very quickly and even the 2 year old has managed to use the ladder and slid on his own. Very happy with the purchase, the seller and delivery.”
Activity Toys Direct 5 star review on 18th April 2017
Helpful Report
Posted 7 years ago
5
Alison K
Alison K
Verified Buyer
“Superb little go cart. My 3 yr old absolutely loves it. Really great design. Simple, lightweight and most importantly he can pedal it really easily. The seat positioning is spot on so he can pedal pretty fast. Fast hassle free delivery - I'd recommend without hesitation.”
Activity Toys Direct 5 star review on 28th March 2017
Helpful Report
Posted 7 years ago
Activity Toys Direct is rated 4.6 based on 2,900 reviews
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