Access Diagnostics Reviews

Name: Access Diagnostics
Address: Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk, Aylsham
Rating: 4.67

4.7 Rating 222 Reviews

94 %

of reviewers recommend Access Diagnostics

Company Reviews

Metrics

Info

4.7

Based on 222 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

About Access Diagnostics:

Access Diagnostics is the leading UK online fertility shop for ovulation tests, ultra early detection pregnancy tests, fertility lubricants including Pre-Seed and Conceive Plus, home fertility tests and lots more fertility stuff to help you conceive.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk
Aylsham
NR11 6SZ

Write Your review

Tell us how Access Diagnostics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Access Diagnostics 1 star review on 24th July 2022

Anonymous

Access Diagnostics 5 star review on 12th December 2021

Anonymous

Access Diagnostics 3 star review on 10th January 2021

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

Verified Reviewer

“Bought ultra sensitive pregnancy test strips to test after our one and only shot at IVF. I've had two "false positives" from 2 different batches now, both of which came up before the control line did and stayed on the test. The first one even had colour. All within the time frame. Took other tests and even repeated with the same strips and still negative. It is absolutely heartbreaking and I don't think they should be sold without a warning on the main page to let people know about these faint lines and false positives. I have 3 more unopened packs of these awful tests and don't feel right passing them on to someone as they are clearly not fit for purpose.”

Helpful Report

Posted 1 year ago

Dear Emma, We are really sorry that you are finding using the pregnancy test strips difficult. These ultra early pregnancy test strips are all showing negative results. These are not positive results. The strong dark line on the photos is the control line. For a positive you are looking for a line that looks like the control line. The very faint lines that you are seeing are not positive results, but the substrate that is embedded into the pregnancy test strip which is what changes colour when it detects the pregnancy hormone hcg. Faint lines should always be ignored, what you are looking for is a BFP. A positive would appear like the control line i.e. a definite strong dark thick line. To avoid seeing this substrate line you may be better to choose a digital pregnancy test kit, as the membrane is hidden from view and the digital reader only detects a positive when there is a very strong line. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test Our customer support team will contact you after the weekend to resolve this for you. We are always happy to look at photos if you are having difficulty interpreting them. Kind regards Access Diagnostics

Posted 1 year ago

Verified Buyer

“Dieser Schwangerschaftstest zeigt im Gegensatz zu anderen Tests mega früh an. Ich kauf den schon seit Jahren. Er ist einfach super. Man muss nicht raten”

Helpful Report

Posted 2 years ago

Verified Buyer

“Service always A* . Sent items quickly over Xmas . The Quality? . I’m not sure of the pregnancy test strips if these were a great batch, because I got some indents. Some came up with faint positives or none at all. I ended up using more strips . The cassette ones are way better!”

Helpful Report

Posted 3 years ago

Dear Janelle, Thank you for the positive feedback on the delivery service. This could be a faint positive result, if it appeared within the test time detailed in the instructions, and has not been digitally enhanced. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test We will contact you to resolve this for you. Kind regards Customer Services Access Diagnostics

Posted 3 years ago

Access Diagnostics is rated 4.7 based on 222 reviews