Server Room Environments Ltd Reviews

Name: Server Room Environments Ltd
Address: St. Andrews Business Centre, Bromfield Industrial Estate, Queen, Mold
Rating: 4.87

4.9 Rating 140 Reviews

99 %

of reviewers recommend Server Room Environments Ltd

Company Reviews

Metrics

Info

4.9

Based on 140 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Server Room Environments Ltd:

Server Room Environments supplies critical infrastructure systems and services for IT rooms, computer and server rooms and datacentres. Solutions include UPS systems and generators, air conditioners, energy metering, fire suppression, environment monitoring and server racks.

Visit Website

Phone:

0800 030 6838

Email:

projects@serverroomenvironments.co.uk

Location:

St. Andrews Business Centre, Bromfield Industrial Estate, Queen
Mold
CH7 1XB

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Server Room Environments Ltd 5 star review on 3rd September 2024

David

Server Room Environments Ltd 5 star review on 20th February 2023

Andrew

Anonymous

Anonymous // 01/01/2019

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“I Managed to stumble across Server Room Environments when I was researching UPS suppliers in London through my Google search engine. Boy wasn't I impressed when I started seeing their reviews as well as the amazing website. The website was one of the best I'd seen in a long time and made it easy for me to navigate what I was looking for. This positive experience continued after I started enquiring on some of their products and was put in contact with Rob from their Projects Team division. From start to finish Rob was outstanding on all fronts, and especially with the time zone difference which I was having to deal with, we still managed to make it work. There was nothing I could fault about SRE or Rob. The service we received was nothing but outstanding and I want to commend Rob and the wonderful team at SRE for this. The products all arrived onsite without any issues. We will definitely be using SRE again in the future.”

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Thank you for this great review. Rob sets a very high bar when it comes to customer service excellence.

“Rob was very help, goods turned up on time and are good quality. Will use again”

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“Good value products, helpful staff, quick responses to queries”

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“Nothing less than 5 Stars: While planning and optimising the structure of my own surgical facility - after deciding to apply for a group 2 and have a surgical theatres for both sedation and general anaesthesia for Plastic Surgery - I relied on Serverroom advise and technical support. I obviously explored other options for due diligence and without any doubt Serverroom was the most competitive with an excellent level of assistance on a daily basis. I feel the need of being more specific and mention Rob because of his persistent presence during the most crucial stage of the project. It is with great comfort that I am recommending Serverroom to other plastic surgeons in London and UK.”

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Thank you Dr Stefano. It was a challenging project and also a pleasure to work with you to achieve the required UPS installation.

“Product great when it arrived, but no updates during order process, I had to chase it when it did not arrive.”

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Hi Rob, apologies. We had a run on the 8KS and had to wait for more stock to come in. We are reviewing our processes and how we communicate order delivery status for such items and future orders. Thanks for highlighting this. We appreciate the feedback.

“Good customer service. Helpful with product knowledge, product range/availability and advice”

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Thank you for taking the time to review us. We really appreciate your comments.

“Not only was ordering online simple, customer service helped with my questions regarding requirements. Also, despatch and delivery was very prompt. I would highly recommend this company”

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Thank you John, we appreciate the comments and review.

“Always a quick response and knowlledgeable staff”

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Thank you for your comment and rating Neil. We're continually investing in our systems and training and appreciate the review.

“Delivered timely and in good condition”

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Thank you Emre for your review. Much appreciated.

“Would recommend. Have always been great on the phone, helping us to choose which server racks we actually needed, and have supplied us quickly and reliably with good hardware.”

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“Good server racks, good support”

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“Very good little AC units”

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Thank you for your review. Another heatwave is due so you bought at the right time!

“great service and technical support”

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Thank you so much for taking the time to review us. We really appreciate this.

“Ordered a UPS in an emergency after ours failed. Item arrived quickly and was exactly as described.”

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Thank you for taking the time to review SRE. We appreciate your time and comment.

“Rob is the best! Will promote him if I could.”

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Ah thank you for this. Yes, he pushes us to deliver the best possibe service we can.

“Always helpful, always on time with deliveries. People are always happy to help.”

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Thanks for this review. We appreciate you taking the time to do this. We will share with the team here.

“Excellent product and service. Well done.”

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Thank you. We appreciate the comments and support and will share with the SRE team.

“Did exactly as required on time and on price point.”

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“They were very helpful in informing us on which server rack was best suited to our needs. Rack was shipped promptly, arrived with no damage, and has been easy to work with.”

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“The product itself is great and was delivered promptly and well-packaged. There was a small problem with a missing component on my delivery but Rob was incredibly attentive, sorted the issue quickly, and kept me updated at every step.”

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Server Room Environments Ltd is rated 4.9 based on 140 reviews