123-3D.co.uk Reviews

Name: 123-3D.co.uk
Address: Unit 13 Orion Park, University Way, Unit 13 Orion Park, University Way, Crewe
Rating: 4.92

4.9 Rating 207 Reviews

98 %

of reviewers recommend 123-3D.co.uk

Company Reviews

Metrics

4.9

Based on 207 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 3d pen broke after one use. The filament blocked up mid use and it won't eject or heat up enough to push through no matter what i try. Really disappointed as it was a Christmas gift. Short of taking it all apart its no use and a waste of money.”

Helpful Report

Posted 4 months ago

Hi Emma. Sorry for the inconvenience. We have sold hundreds of these pens with very few problems. My colleague has responded to your ticket now we have reopened after the Christmas break and a replacement has been arranged. I'm sorry for the disappointment and hope you are happy with the replacement and customer service you have received.

Posted 4 months ago

123-3D.co.uk is rated 4.9 based on 207 reviews