“A massive thank you. Thank you to Jack for his outstanding service. From the beginning when we had our first initial conversation about affordability and understanding of how it all works, Jack has been informative to both myself and my partner. He’s given us great advice and never made us feel pressured into going ahead with TML or made us feel like we were having to commit to anything. He’s always been by the phone if we’ve needed anything and always been happy to help. As first time buyers he’s given us a great experience from the start and which we are forever grateful for. We’ve had a long and stressful buying process which Jack has helped support and do anything he can to make it that little bit easier. Thank you also to the rest of TML team for helping with Admin, Calls and all the behind the scenes, it hasn’t gone unnoticed. We can’t wait to share the news when we’ve officially got the keys!! 🏡 🔑”
“The Mortgage library are currently helping me with my mortgage application and I am so grateful for all the support they have given me so far. They answer all emails and calls instantly and keep me updated through the process. Nick Aaliyah and Maria I cannot thank you enough . I look forward to them seeing my application all the way to the end. Amazing people that are supporting me at a very stressful time”
“Have gone back to the Mortgage Library for a 3rd time, they were exceptional as always. Thank you to Jack, who has been diligent and patient throughout the process. Would recommend.”
“Excellent service, always had time for us, very knowledgeable, approachable staff. Don't know where we would be without them. I would recommend them to anyone trying to get a mortgage”
“Many thanks to Maria, Aaliyah and Jack for all your help on our purchase.
You’ve been an amazing help and we will certainly recommend you to other people!
Five stars all round! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
“From the moment we made contact with the mortgage library we knew we were in good hands. Jack gave us a comprehensive assessment of our finances shortly after making contact; rather than just quoting the maximum figures obtainable, gave us more realistic expectations of our upper borrowing limits and what we should hope to achieve.
A special mention Aaliyah, who did a fantastic job of keeping us informed and guiding us through the full application process. We were kept up-to-date throughout, and any questions were had were explained to us. She was always on hand.
In short, we were very happy with the service we received from the team.”
“Thank you to Maria and the team for their professionalism and dillegence in my mortgage application and advice. The whole process was seemless and saved me a lot of time and got me the best offer. Highley recommended.”
“My partner and I are first-time buyers who are trying to enter the housing market at a volatile time. Jack Stevenson has been vital in making this an enjoyable process. He has a comprehensive understanding of the mortgage process and has been able to answer all of our questions quickly and clearly. He is always available and willing to support us and communicate with solicitors, estate agents, etc. where needed to help us along the purchasing process. We are confident that we are getting the best possible mortgage (product) for our property and Jack has made that a hassle-free process - we cannot talk highly enough about him!”
“Everyone at the Mortgage Library are so lovely and helpful. Maria was fantastic sorting everything out for me. Her perseverance communicating with my solicitor to obtain necessary paperwork was out of this world and certainly going above and beyond for me. I cannot thank Maria and her team enough for all their hard work! I recommend The Mortgage Library, especially if you are like me and do not have a clue what you are doing!!”
“Amazing service from start to finish. Had other brokers looking to find me the best deal to purchase a dream home; Mortgage library came out the best and we’re in constant communication.
I’m self employed and so it made the process slightly longer however, the team got me more than what I could’ve hoped for and we couldn’t recommend them enough.”
“As first time buyers we couldn’t recommend the Mortgage Library more, especially Jack! The time and effort that Jack put into our case from start to finish was amazing. Even when things weren’t going completely according to plan, we knew that Jack and his team were doing absolutely everything they could to secure our mortgage! For a very stressful process, they made it as smooth as possible for us and were always there to answer any questions we had. I would always recommend the mortgage library from now on.”
