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Pony Sameday Reviews

5.0 Rating 127 Reviews

100 %

of reviewers recommend Pony Sameday

Company Reviews

5.0

Based on 127 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pony Sameday:

Pony Sameday is a specialist courier and delivery service provider for urgent items that need to be delivered as soon as possible. Our services cover collections from any UK address with delivery nationwide and into Europe, with over 3000 couriers ready and waiting.

Pony Sameday also offer an elite same day hand carry service using our on board couriers, who will collect your time critical items and accompany them worldwide.

Visit Website

Phone:

0800 288 4052

Email:

sales@ponysameday.com

Location:

140 Bridgeman Street Town Wharf Business Park
Walsall
WS2 9NW

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Pony Sameday 5 star review on 29th November 2020

Pony Sameday 5 star review on 30th October 2020

Pony Sameday 5 star review on 25th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from Pony Sameday was excellent. We contacted them out of working hours and they replied promptly and professionally. The package was collected only a few hours later and delivered on time with no issues. There was great communication throughout and everything went smoothly.”

“Very good service”

“Delivered a fantastic service - both the person who took our booking and the driver delivered an excellent service and kept us updated with every step of the journey. Even when they were delayed by traffic, they made sure to call ahead and give us revised ETAs. Will 100% use them again.”

Thank you so much for your wonderful 5 star rating, Lorena! We're so pleased to hear that you had a fantastic experience with Pony Sameday – from the person taking your booking to the driver and their updates on their arrival, it sounds like they really went the extra mile to provide you with a great service. We're looking forward to having you as our customer again in the future!

“Excellent service perfect timing and I would recommend the company to anyone”

Thank you so much for your positive review of our Pony Sameday services, Bob! We are so pleased to hear that not only did you receive excellent service but also perfect timing. Your recommendation is greatly appreciated by our team. Thank you for your support!

“Great customer service and prompt arrangement of an urgent same day courier, really helpful to communicate and finalise all details over whatsapp and the courier arrived within 40 mins of me ordering.”

“Always professional. On time, delivered promptly. Helpful friendly driver.”

Thank you so much Caroline for your five star rating! We are so pleased to hear that your experience with Pony Sameday was professional and that the driver provided you with helpful and friendly service. We are grateful for your loyalty and look forward to working with you in the future.

“Responded to a short notice request, was very straightforward to organise and was carried out on-time with updates provided throughout. Would definitely use again.”

“Always reliable and competitive prices”

“Absolutely fantastic service. Quick and reliable!”

“Efficient and fast service even outside the city”

“Really helpful, good value for money and quick service! Thank you!”

“Amazing service - I am based in the US but needed a document delivered across London. Only about a 15 minute drive but it would have inconvenienced either party to arrange delivery / collection. I communicated with Pony Sameday over email and got fast replies despite it being past midnight their time. I was only able to provide instructions via email, and it was complicated because I wasn't sure when the document would be ready for delivery. When I checked my email the next day, I was astonished to find that not only had there been no friction, but my document had already been collected and delivered. Pony Sameday were able to navigate everything without any further input. Really a great experience and made my week.”

“The job was discussed, quoted and actioned in 15 minutes, and the goods were collected from my supplier and at my office two and a half hours later. So, 2 hours and 45 minutes total for what would have taken me 5 hours to do, all the while I was still able to operate my office instead of being in the car unable to work. Cracking service at a reasonable price.”

Thank you for your kind words, hope to serve you again soon.

“Excellent service. Collection and delivery on time and as promised. Recommend.”

Thank you for your kind words, hope to serve you again soon.

“Excellent service Reliable and good guys. Will continue to use them.”

Thank you for your kind words, hope to serve you again soon.

“EXCELLENT SERVICE, CAN NOT FAULT IT”

Thank you for your kind words, hope to serve you again soon.

“First class, many thanks for the professional end efficient service provided”

Thank you for your kind words, hope to serve you again soon.

“Excellent service from beginning to end. Efficient ordering, collected within the hour and fast delivery. Just great. I was kept updated at all times. A very professional service and highly recommended.”

Thank you for your kind words, hope to serve you again soon.

“Fantastic service, always reliable Easy to book. Fully recommend. Give them a call !”

Thank you for your kind words, hope to serve you again soon.

“Items received in good order and when promised”

Thank you for your kind words, hope to serve you again soon.

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Pony Sameday is rated 5.0 based on 127 reviews