“Like many other reviews, my frother stopped working after about 10 months. However, they did stand by their warranty and replace it. Again, however, it was a little frustrating with the back-and-forth emails. I don't need to know that you forwarded my concern to someone else; just let me know when it's resolved. It took quite a while to get the invoice needed to process the exchange. I do love the product, though. Saw it reviewed on America's Test Kitchen and it really is wonderful.”
“This company has amazing customer service. I originally bought this frother in November, and it didn’t work for long…. I reached out to customer service and they very quickly and with kind words and great enthusiasm replaced my frother no problem. New one works great- I use it almost every day!”
“This is a great frother! The button is sensitive so you can really control how fast or slow it goes. Love it for mixing my matcha and other powder drinks whether hot or cold”
