Thank you for your feedback, and I’m sorry to hear that the Alfriston beard balm didn’t work out as expected. The gritty texture you mentioned can sometimes happen when natural butters (like shea) melt and cool at different temperatures during production or shipping. Luckily, it’s a quick fix—just warm the balm between your fingers for a few seconds, and the texture should smooth out as you apply it.
As for the scent, we know everyone has different preferences, and we’d love to help you find something more suitable. If you’d like to try something different, feel free to give us a shout at Hello@thebrightonbeardcompany.co.uk, and we’ll be happy to assist you in finding the perfect product.
Thanks again for your support, and we’re here if you need anything else!
“I have been using the Alfriston Bergamot & Rose Geranium Beard Balm beard balm for years now it is by far the best product on the market and also use it as a hair product!”
“Balm smells great, straight out of the pot easily works through beard. Long lasting feel and smell beard was smooth and soft, the only thing I’d want is a bit more hold. But otherwise great product to add to the armoury.”
