Hello Susanne,
Thank you so much for taking the time to leave a review. We truly appreciate it and are thrilled to hear you're pleased with the product!
Best regards
Leah
Hello Susan,
Thankyou for taking the time to write a review. It is appreciated.
Unfortunately, as you selected the Royal Mail International Standard option when placing your order, this is not a tracked service.
As per Royal Mail website, their delivery aim to Hong Kong is 6 - 7 working days.
https://www.royalmail.com/sending/international/country-guides/hong-kong
For International shipments, we are unable to raise a claim with Royal Mail until 25 days from the due delivery date.
Kind regards
Sarah