Hey Ronald, we’re sorry to hear that. We want our customer experience to go smoothly so it would be good to know what happened from your perspective. Was it an issue adding to bag or during checkout?
I’ve had a look at our system and I see there were failed checkouts on the 1st and the 30th. This may have been down to your shipping address being in the UK, and the order being placed on our U.S website. Normally if that happens it will prompt you to redirect, but if that prompt didn’t pop up - it would be useful to know.
I can see another order placed on the 6th and delivered on the 10th. That should’ve included your Black Friday bundle + Men’s multi. If it didn’t Ronald, please do get in touch with our customer service team as we’d like to put that right. If there’s anything incorrect or missing, please get in touch so we can get to the bottom of this.
Thanks for taking time out to write this review, your feedback is really helpful, and thanks for persisting despite the checkout issues!
“I have been taking MindlabPro for about 6 months now. I noticed significant improvement in my ability to focus and speak more eloquently. It has also helped me to be calmer.”
Nikolay, it's great to hear from you. It's always nice when our regular customers come back and leave us a review. Hearing how you guys are benefitting can really help others make an informed decision about whether MLP is right for them too.
Nikolay it's really nice to hear you're feeling the mood-boosting benefits alongside the productivity benefits. And the verbal fluency is one we're hearing a lot more from you guys. So this is all music to our ears! MLP was formulated to support long-range brain health, so you can feel multiple benefits both short and long-term.
Thanks again for taking time out, it's great to have you on board!
Hey Hilary, thanks so much for taking time out to write a review for us. Thanks for choosing MLP, you must've been doing your homework so hats off to you! We'd always advise checking with your doctor too. As you know, MLP isn't designed to treat, cure or prevent any disease so it's always worth double checking with your doc to cross check with any other medication he might be taking.
Thanks again for this review Hilary. We hope you and your husband are doing well, we are cheering you guys on. Please do keep in touch!
“I'm 62 and have been taking Mind Lab Pro for about two years. I was feeling a loss of memory and people started saying things I've said that I totally couldn't remember saying. Since then I have a much clearer memory and it feels great. Still terrible with names. lol”
Hey Mark, thanks for getting in touch. This is music to our ears. Some people have expectations of nootropics being a 'limitless' type wonder pill. But for most people, the biggest benefits are those little wins of feeling more like yourself again. Having a clearer memory, is huge. It’s unnerving at the best of times when we can’t remember little things, so hearing your experience makes us really happy.
Thanks for taking time out to leave this review Mark. Hearing how MLP benefits people in different ways really helps others make a decision about whether it could help them too, so we really appreciate you sharing your experience.
“Two years ago I found myself searching for words and short on concentration. I have been take two capsules per day. I haven’t been struggling for words and stay focused all day. Focus in racing is paramount.”
Bill! It's great to hear from you. How's the racing going? Thanks so much for getting in touch and leaving a review for us. You make a good point about the racing. I'm a Formula 1 fan and am in awe of not only how quick a driver needs to respond to the track and other drivers, but also how focussed you've got to be. And to memorize each track and know it inside out!
Thanks so much for highlighting both the focus and verbal fluency benefits that you're feeling. One of the ingredients in MLP is citicoline. One of the nootropic compounds citicoline breaks down into is choline. Higher intake of choline has been linked to a boost in verbal and visual memory. So it's great to hear you're feeling that too.
Thanks again Bill for taking time out and for your custom, we really appreciate it.
Stephen, this is so good to hear. We're really proud of our product, so we love it when we hear this from you guys too. Thanks for seeking us out. It's great to have you on board.
Hey Leslie, thanks for getting in touch. Brain fog is the worst isn't it! It can be one of the most frustrating things to tackle because so many different aspects can contribute to it. Stress, sleep problems, hormones, diet, vitamin B deficiencies - all of these can cause brain fog. So whilst there are behaviors we can take up to try and fix it, it's hard to know where to start sometimes!
All of the ingredients in MLP will help with brain fog in one way or another, so this is great to hear. Thanks so much for your loyal custom Leslie. And thanks for taking time out to leave this review. Hearing how MLP benefits people in different ways really helps others make a decision about whether it could help them too, so we appreciate you sharing your experience.
Brian, thanks so much for taking time to write us a review, we really appreciate it. Thanks for commenting on the quality and benefits, that's so good to hear.
We also hear you on the price point. We know we're not the cheapest out there. But we pride ourselves on the research and quality of ingredients that go into our product. With that in mind, we really do appreciate you choosing to shop with us. We know for a lot of our customers, this is a premium product and a considered purchase so we're grateful that you choose us.
Hope you don't mind Brian, I can see you're a frequent shopper with us and that you've previously enquired as to why you can't buy MLP on our main site. Just to let you know in case you haven't seen already, you can now access all of our products in one place over on performancelab.com.
Thanks again for taking time out Brian, it's great to have you with us.
