Hi Olga,
Thank you for taking the time to leave your review.
I am sorry to see that your beanbag is malting! The malting is caused by the fibres becoming loose at the edges where we’ve cut the fabric from its roll to make the bean bag. We vacuum each piece several times during the manufacturing process but sometimes they can take a bit longer to settle.
However, please contact us at info@greatbeanbags.com and we will be able to arrange a free return or exchange of the item.
Many thanks
GreatBeanBags
 Brown Bear (Brown Long Pile))
