“I ordered shoes at a cost of over £100. When they arrived, both shoes had blemishes and one looked as if it may have been worn before. Not what I had expected for shoes costing this a kind of money. Waiting for a response and replacement shoes now.”
“The shoes were great but too big so we sent them back asking to exchange them for a smaller size and for some reason we got a refund so we need to start again! Buying shoes online it not easy and I am nervous about the same thing happening again.”