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Joy Reversible Jumpsuit Reviews

3 Rating 2 Reviews
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About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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My review is not about the jumpsuit, since it was simply missing from my parcel, along with a red dress. Royal Mail took days to deliver my parcel and when it did, left me an apology note inside with a link for a complaint which they ask up to 30 days to give an initial response to. Meanwhile, I was robbed of over £200 with the two products that were missing and have no outfits for the events I was planning to go with Aym’s jumpsuit and dress. I have reached out to Aym with photos of the parcel and note left by Royal Mail, along with my official complaint number and am now hoping to resolve this issue ASAP. After seeing some of the pieces in the influencer Carys profile, I waited months to be able to buy them and I’m now upset and heartbroken
1 Helpful Report
Posted 1 month ago
Hello there, Thank you so much for taking the time to leave this review, we truly appreciate you sharing your experience with us. We’re incredibly sorry this happened with your order. We completely understand how upsetting and stressful it must have been, especially when you were relying on these pieces for important events. This is never the experience we want anyone to have with AYM. We can see that our customer care team opened a claim with the carrier on your behalf as soon as you got in touch, and we’re glad to confirm that this has now been resolved for you. Thank you so much for your patience and for providing all the information and photos so promptly, it really helped us move things forward as quickly as possible. We know how disappointing this situation must have felt, especially after waiting so long for pieces you were excited about, and we’re truly grateful for your understanding and support while we worked to put things right. If there’s anything else we can help with, please don’t hesitate to reach out. Warm Regards, AYM Studio 🤍
Posted 1 month ago
How was the product fit? Perfect Fit
How comfortable was it? Comfortable
Super cute and comfy! Loved it!!
Helpful Report
Posted 2 months ago
Hello Jacqueline, Thank you so much for your lovely feedback, it means the world to us! We’re so happy to hear you found your dress super cute and comfy, that’s exactly what we hope for! Thank you again for taking the time to share your feedback and for being part of the AYM community! Warmly, The AYM Studio Team xo
Posted 2 months ago