“Had a problem with their moustache wax but I'm more than happy to give Wideye 5* on their customer service. Got a very quick response and refund. I will buy their skin care products again. Their response and service have kept me as a customer.”
“This isn't moustache wax. It's not hard to scratch out of the tin which was a red flag straight away, it's soft like the consistency of shoe polish. You can scoop It out with your fingers. It doesn't hold, you can't twist into points or set your moustache because there's absolutely no stiffness to it. It's a nice balm and sits well on your facial hair but this is more like a beard treatment. It's not a wax to style and set your moustache. I have a fairly long and large moustache, it parts in the middle and twists into substantial points so I went for the extra firm hold. I can't imagine what the medium and firm are like as this has absolutely no hold. I have a limp moustache which looks like it's been combed with beard oil. I'll stick to captain fawcetts”
Hello Dave. I am so sorry to hear that you didn't like your product. It sounds like I need to look into this further as I am wondering if you may have had one of balms by mistake.
We will send you a refund and if you have any further questions please get in touch.
Annabelle
“The best wax I’ve come across - so far.
For a start, it’s not rock-hard and impossible to melt between one’s finger and thumb!
It holds really well too, but unfortunately, the mandarin, basil and lime fragrance is not good....but I’ll definitely buy again as I can disguise it with my cologne!”
