“We are over the moon with our pergola. Quality far higher than anticipated. Definitely two-man job to erect and definitely need to dig below patio and concrete to ensure a stable fixing for high winds.
Have spent almost every waking hour outside enjoying our new bolt hole!! Experienced a heavy downpour, not one drip and drained from the roof beautifully.
Would recommend 100%”
“Absolutely amazing product, the pergola is brilliant for when it rains or shines well worth the money. Ordering and delivery so easy , kept in touch with me all through the process, will definitely order again from you thankyou.”
“Very Simple to put together the instruction manual was perfect the details were spot on. I have already told a few friends they should buy themselves a pergola from White Stores if they want something reliable.”
“Love it.
Well made.
Comes with everything including SDS drill bit.
Plus extra screws and other parts.
Well packaged and the kit box is well thought out.”
“Timely arrival. Easy to build. Verbal, email and text communication was excellent.
Some suggestions that could help the customer experience:
1. Inform that the Pergola comes in 4 large boxes.
2. Indicate which box the gear Louvre is in.
3. Advise (in the instruction book) that the main gear Louvre is different to the others.
4. Optional advice, when installing louvres, if access to one or both sides is limited, that the linking rod/s could be attached and connected as each Louvre is installed.
Otherwise, excellent product.”
