Hi Ian
Thank you for your feedback, It sounds like there may have been a mix up with the spindle size, the handles you purchased require an 8 mm spindle, but the ones ordered were 7 mm wide. If you’d like, we would be happy to help you send you the correct width spindle which would fit your handle perfectly. Please reach out to our support team and we’ll get this sorted quickly.
Any questions please fo not hesitate to call us on 02039242988.
Kind regards,
Arthur
