“Don't buy these! Thy look great but don't work!
Our builder placed these door knobs on all of our internal doors in December 2024. They have been loose and wobbly from the start with the grub screws are tightened.
The grub screws loosen completely every few days making the knobs inoperable / they won't turn at all and we are unable to open the doors. We therefore have to tighten the grub screws every few days. The door knobs on 2 doors are now broken as the grub screws won't tighten. It is January 2025 and all the door knobs need to be replaced!”
Hi Linda
I am really sorry to read your feedback and I must say it is most unusual so I am hoping we can get it resolved for you.
Everything on our website is covered by a minimum 5 year guarantee and so of course we can make things rights. One of the team has been trying to contact you but with no answer.
Please come back to us when you have a moment and of course we can get any issue with these products sorted right away.
Thanks Lauren
“I thought getting knobs and shafts to fit my 100+ year-old door locks in the house my wife and I are refurbishing would be a problem. Not a bit of it! the black Iron Ball Knob set fitted perfectly and look just right. I'm so pleased with them!. They were delivered promptly too and were'nt expensive. A good moment in life. Thank you TradeFit.”
