Hi Jonathan
I am sorry to read your review, its unusual to see as most customers are blown away by the quality of our products. I have tried to call you to get some more information and resolve this for you.
Please do come back to me when you have a moment and I would be more than happy to sort this. In the meantime I have requested a quality check is completed on the stock.
Many thanks
Lauren
“Its good and well made, unfortunately paint comes off latch when slid across. I feel it needs to slide against a rubber lined opening rather than metal to metal.”
“The instructions are good but not perfect. The alignment of the shaft is a challenge with a 12mm hole - I'd recommend 14 or 16mm. It says to leave 10mm protruding - that's too much - I had to file a bit off the end. Feels solid enough although it is smaller than I'd expected. It's an OK product. Next time I might look for a bigger product. But for the price - it's a steal.”
