“The handyman who tried to fit it had terrible trouble with it. The inside spring wasn't strong enough so that the lock wouldn't return all the way back and kept jamming.”
Hi there
I am so sorry to read your feedback, I have not had this issue raised before.
I would have been happy to assist over the phone or messages had you contacted? I have tried to call today so please come back to me when you have a moment and we can of course help out.
Thanks Lauren