“The hooks are very good quality but maybe not worth in excess of £5 each.
Also the wall plugs were not thick enough for the screw ends so had to go and buy some from a hardware store.”
Hi Dave
Thank you for your feedback. We're pleased to hear you were happy with the quality of the hooks—that means a lot to us.
We do understand your concerns around pricing and the wall plugs. We're sorry to hear the plugs didn’t match the screws properly, that’s certainly not the experience we aim to provide. Your input has been passed along to our product team so we can review the sizing and see where improvements can be made.
We appreciate your honest comments, they help us make things better for future customers. If there’s anything more we can do to help, feel free to get in touch with us at 0203 9242988.
Thanks Lauren
