Hi Jordan
Thanks for your review. I have tried to call you today to explain but there was no answer.
These handle packs you have ordered are suitable for fire doors and provided with fire rated hinges. The spindles provided are therefore 100mm, this is so they fit a variety of doors thicknesses including a 44mm fire door. The spindles can easily be trimmed down to suit a slimmer door using a hacksaw.
I hope this helps, and explains why we provide this length spindle. Please feel free to come back to me if you need any further help.
Thanks Lauren
“The wrong size was sent out, Contacted the company and the issue was resolved. Customer service was good, with a swift response, New item was sent out which was the correct size. Thanks.”
“The dimension of the lock body mentioned in the item description of tradefit website doesn’t match with the actual one.
The shaft of the handle which have mentioned in the item description and the screws fixing handles are too long and doesn’t fit the door thickness.
Not recommed!”
Hi Ken
I am sorry to read your review.
The length of the spindle is within the photos and they are 100mm, the reason for this is so that they fit a variety of doors. The spindles can easily be trimmed to suit any slimmer door.
If you wanted to get in touch please give us a call and we can talk you through.
Thanks Lauren
