“I’m sure these would have been perfect for the job but despite “express delivery” they failed to arrive in any reasonable time and I cancelled the order. ( ordered 17 November cancelled 2 December)”
Hi Elaine
As per our messages I am so sorry that you encountered such a long and unusual delay. I trust the way in which we handled the situation is what has prompted you to leave 3 stars. I also hope this has encouraged you to give us another chance in future to show you that we can get it right and this is by no means our 'normal' service.
Many thanks, Lauren
