Hi Laura,
Thank you for taking your time to leave a review for this product, I am glad to hear that it was satisfactory for your needs. If there is anything we can do to make your expereince better please do not hesitate to reach out to our customer support.
Kind regards,
Arthur
Hi James
So sorry that there was an issue with the item but I am glad to hear it was sorted right away for you.
An investigation into the product is underway, I hope the way in which the issue was resolved gives you the confidence to shop with us again.
Many thanks, Lauren