Hi Vincent
I am so sorry to hear there was an issue with the roller catches.
I have tried to call you today to discuss and of course offer either a replacement or issue a refund. I am afraid the number you have added to your account is incorrect.
Please do come back to me when you have a moment and we can of course get this sorted for you.
Thanks Lauren
“Very good for door safety, which means that the doors cannot lock themselves when the internal mechanism fails due to metal fatigue over many years!
I have fitted all our internal doors, and therefore cannot experience again people being locked into a room without any way to free themselves; which we have experienced twice in the last two years!”
