Thanks so much for taking the time to leave a review. We’re really glad to hear the plastic‑free aspect is a big plus for you — that’s at the heart of why we make these products. Loofah fibres are naturally coarse and have good scrubbing power, yet are gentle enough for non-scratch pans. If you require more heavy-duty cleaning, we suggest our copper scourers or washing-up brush
Hello, thank you for liking the idea behind our sponges to give them a try. We have pretty good quality control for all of our products and check each batch that goes out of our factories, but unfortunately, some not-quite-right products do occasionally slip through. We track these product issues and work with our factories to improve them the next time. Often, they arise because we're using natural materials, which are more difficult to work with. Please get in touch with us at hello@theseepcompany.com
