Hello Falon,
I am sorry to hear that the Soothing Muscle Balm didn't work for you. We did update the formula by adding moisturizing shea butter, essential oils, and more milligrams of CBD. We also upgraded the balm to provide smooth even coverage. But if it isn't working for you we do have a 30-day return policy, please reach out to our Customer Support to for assistance: https://shopseventhsense.com/pages/contact-us
Kindly,
The Seventh Sense Team