“I bought the 500mg intensive pain cream before covid and it worked great. So I decided to up it to the 1000mg once it was back on the market and it doesn't work anything like the old product. Not sure if the formula was changed but please change it back!!! Not worth the money now.”
“This stuff is magical. I have suffered from severe neck pain for years, and had basically given up on treatment. I have tried muscle relaxers, physical therapy, chiropractic therapy, acupuncture, you name it. Nothing worked for me and I had basically given up and resigned myself to living in pain. I was given a sample of this cream and tried it, and within minutes it had relaxed my neck spasm and let me sleep! I am absolutely amazed by this product and can’t wait to try the others.”
“I love how I get a survey to review product you guys can’t manage to get to me. Your website says ships in 48 hours. You guys place it as shipped but don’t send it for at least another week and a half! Change your website to reflect true shipping!”
Hi Kimberly, I am sincerely sorry about this issue. We are still trying to work through some integrations and processes at the fulfillment center, since our relaunch. This had resulted in your order showing as shipped but due to being sold out we were unable to actual ship. Due to some limitations on our end, we were unable to correct this until we were back in stock. This issue has been escalated to our team and we are working hard to ensure this does not happen again. We greatly apologize for this issue and inconvience.
I believe you were to receive an email, providing you notice on this issue and will continue to look into this if you did not. In good news, this order has shipped and UPS is showing that it should arrive today. We appreciate your business and patience, as we work to get our products back into the hands of customers across the country and provide the best customer experience possible.
Sincerely,
David and The Seventh Sense Team
