“I am really enjoying the handmade quality, size and weight of the chain necklace. I use it to not only hang the cross pendant I bought with it, but my wedding ring when I am working out or doing projects with my hands.”
“Nice necklace seems well made, in my opinion it's a little on the expensive side however I have no complaints regarding the quality, would recommend.”
“I had an issue with the length of my necklace. I ordered the wrong size for me. I contacted them about an exchange and they promptly responded back, offered me a a solution and then they made it happen. Done deal, grest customer service. I' highly recommend them.”
“I have not received any product due to iOS on my phone but it changed the address I typed in the order but when I ok'd payment and sent the order it changed the number 17685 Fair Isle Path and I entered 17686 Fair Isle Path Farmington MN 55024. And by the time I saw the mistake, you said you had just shipped the package and you wanted me to contact USPS but it was still in Europe and I had to wait for a to come into the US
before I could get the US tracking number but I went into the hospital for 1&1/2 months and I had my brother check my mail everyday to look for it. I emailed you 4
times to get US tracking number and you didn't send it to me. I emailed you for the 5th time and you sent it. I called when I came home last Friday and I got home to late and I had to wait until 3/2/2026 Monday morning. I told them what happened and that I checked with my neighbor @17685 and they didn't receive my package so I called USPS in Farmington and they said it was to late for them to put in a claim but they would leave
a letter in all of my neighbors mailboxes as
a courtesy to try and help find the package so I sent a 6th email to you and explained what happened and I also asked if usps didn't find it if you would be so kind to let me please purchase another 24"60cm sterling silver 925 Sergio necklace for what I paid for the 1st one @ $241 because it's $472 now and I didn't receive a answer from you. Please advise if I don't receive the package. Thank you kindly Stephen Adams”
“I had ordered a 22" necklace to start with and that was too small for me and I contacted them about exchanging it with a 26" chain. They responded promptly and were able to expedite my request and after several emails to make sure everything was A OK, I received my new 26" necklace quickly and without delay. It's a beautiful piece of artistic workmanship. Thank you.”
