Carole Nash Scoot & Commute Reviews

3.3 Rating 22 Reviews

Carole Nash Scoot & Commute Insurance As an established and well-respected bike insurance broker, consistently voted one of the UKs Top 40 brokers and with more than 25 years in the industry, it is safe to say Carole Nash knows a bit about bike insurance and now they have branched out into cover designed especially for scooter riders.

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Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

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“Good cover and a competitive quote. Bit of a mix up with documentation, I thought it was electronic and they thought paper! Got there in the end though.”

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Posted 7 years ago

“There was a slight problem with details being sent from MCN Compare to the insurer, but customer service was excellent -- no queue on the phone and a competent human being solved the problem very quickly.”

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Posted 7 years ago

“It was the cheapest one. For the cover I was looking for, only problem was when I bought it the documents didn't send for days, so I had to call them up to and tell them my email as when buying from online it didn't ask for your email. apart from that I'm satisfied with the service”

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Posted 7 years ago

“I believe I was mis sold this insurance as I had specifically asked for european cover with the 2 sales people I spoke to and cover for Marrocco but when the policy arrived it only covered for 90 days out of the year. It was inconvenient to cancel but as I had a 14 day cooling off period I didn't worry too much as I believed I would get my money back but I was then stung with a cancellation fee of which there was absolutely no mention by sales staff or in the documents I received in the post. Then I received a letter telling me I wasn't entitled to a refund at all. So I had to phone again and wasted another 35 minutes until they agreed to give me a partial refund. Very unhappy as I feel cheated and then had a nightmare getting even a bit back of what should have been a total refund.”

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Posted 7 years ago

Author didn't leave any comments.

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Posted 7 years ago

“happy with the service from carlole nash,i had to make a policy adjustment (the dealer had given me the wrong registration number!) and they didnt charge me,All good up to now.”

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Posted 7 years ago

“Broker I'd been with for 2 years increased the premium by a fair margin despite no claims and earning 2 years ncb so had to move. Carole Nash Scoot and Commute was perfect for my PCX in-town riding. Easy to desl with, good help answering a query over the phone, they sent the marker dot marking kit out within 2 weeks. Pleases so far!”